POSITION SUMMARY:

The Field Service Engineer delivers support to our internal team and customers by providing startup and commissioning of the JCS project processes. To be successful in the role, the engineer must understand both process applications and system functionality for both new and existing equipment.

QUALIFICATIONS:

• Minimum 3 years experience in service-related functions, in Food and Beverage or related industry
• Strong working knowledge of software (preferably with PLC programming) and hardware applications, including instrumentation testing and calibration equipment.
• Knowledge and hands-on experience with the repair and service of process-related machines and products.
• Prior technical, mechanical, and electrical training. Must be able to read and work with electrical schematics, piping and instrumentation diagrams (P&IDs) and other related drawings.
• A valid driver’s license and related documents to travel by car or air within the US and Canada
• Ability to work irregular hours, including overnight, with travel up to 75% of the time. Travel may consist of 1 day to multiple weeks at a given time.
• Prior exposure to clients and vendors in food and beverage, or pharmaceutical industry, strongly preferred.

Physical Qualifications:

• Sit, climb, stand, bend, kneel, walk, squat, bend, reach and work in hot or cold temperatures.
• Light physical effort with frequent lifting or moving of lightweight materials up to 40 lbs.
• Ability to see and handle small parts and wires of different colors.

RESPONSIBILITIES:

• Establish and maintain a continuous positive relationship with customers, including support and follow-up on customers’ concerns and problems
• Perform troubleshooting and fault-finding services on site, online, and by phone
• Perform and execute Factory Acceptance Testing
• Perform site management, process engineering, mechanical engineering, controls and automation engineering for start-up and commissioning of JCS engineered systems
• Execute site acceptance testing – partner with customer, manage and/or support startup team for this function
• Document and maintain written records of services performed on behalf of JCS
• Take an active role in project support in the following areas:
• Project site management, installation, start-up and commissioning support
• Building electrical panels, checkout and testing assistance
• Process systems installation, calibration, testing and checkout
• Control systems Installation, calibration, testing and checkout
• Promote and maintain good business relationships with our customers and vendors

Working at JCS is like working with family. In addition to the flexibility of a remote role, we offer competitive pay with a full array of benefits, including:

• Nine paid holidays
• Paid time off (PTO)
• Health and dental insurance with a generous premium contribution by JCS
• Short-term and long-term disability insurance, paid by the company
• Group life Insurance, paid by the company
• A 401(k) Retirement Savings Plan, currently with a matching contributio