FIELD SERVICE ENGINEER - SFT MIDDLE EAST

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA

• Handle Service and Commissioning for High speed rotating equipment like Separators and Decanters with specific focus on decanter Mechanical service.
• Must be able to demonstrate a strong working background in Mechanical maintenance, ideally with knowledge of Separation & Homogenization equipment and basic electrical / Automation Knowledge would be beneficial.
• Previous industry background could include Dairy, Food processing, Edible oil, wastewater, PowerStation or marine. Exposure to GEA core equipment would be advantageous.
• Basic troubleshooting, installation, maintenance, and repair on designated GEA products — Separators, decanters, Homogenizers, Valves, and pumps.
• Manage commissioning/ coordination of plants for all GEA Mechanical equipment products.
• Commissioning and service activities in the entire sales territory of the First party as and when required – should be willing for extensive travel across the region.
• Completing preventive maintenance and field modifications.
• Manage claim processing for the customer.
• Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Supporting and advising customers with respect to upkeep of their assets and proper use of equipment.
• Prepare spare parts recommended lists and spare parts sales when requested.
• Ensuring adherence to Health and Safety protocols and standards as per the client and GEA’s requirement.
• Utilizing the escalation process to resolve technical issues.
• Identifying and participating in sales opportunities such as spare parts etc. Promote services when requested by the Compan