FIELD SERVICE ENGINEER – SOUTH COAST

Location: Field-based – Worthing
Ideal Base: Portsmouth, Brighton Southampton, Bournemouth
Job Type: Full-time
Salary: £30,000–£35,000 per year

OVERVIEW

We are looking for a highly motivated and adaptable Field Service Engineer to provide services across South Coast. This role is key to maintaining high service levels during staff absences and peak workloads, involving regular travel and overnight stays.
Working Monday to Friday, you’ll support the installation, maintenance, and repair of advanced retail technology systems at customer sites.

• Provide technical support, maintenance, and repairs on a range of retail technology products.
• Perform diagnostics and fault-finding, ensuring a “first-time fix” wherever possible.
• Carry out scheduled servicing and routine maintenance.
• Complete all service documentation accurately and on time.
• Conduct site surveys and communicate findings to the support team.
• Represent the company professionally, offering training and clear communication to customer site staff.
• Follow all Health & Safety procedures, both company and customer-specific.
• Maintain clean and safe work areas, proper PPE use, and tool care.
• Use and manage company-provided van, tools, and parts stock responsibly.
• Perform vehicle checks and upkeep to legal and company standards.