Field Service Engineer, South Island NZ at Alcon

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Equipment Installation, Planned Maintenance, Sales of Service Agreements, ISO Compliance, Electronic Testing, Customer Relationship Management, Ophthalmic Equipment Maintenance

Industry

Pharmaceutical Manufacturing

Description

Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. We offer the most complete line of ophthalmic surgical devices, as well as a differentiated consumer eye care, contact lens, contact lens care and consumer eye care products for dry eye and allergy, to help patients see, look and feel their best. Role Responsibilities Provide high quality technical support for Alcon customers and Alcon sales & marketing departments. Manage a territory from technical, customer satisfaction and service perspective to cover New Zealand South Island. Carry out new equipment installations in consultation with the customer & sales force. Perform Repairs, Planned Maintenance plus submission of documentation on time with attention to detail and with proper consultation with the customer. Provide sales and marketing colleagues with support when required. Actively promote and sell Alcon Service Agreements. Understand and adhere to all quality and ISO requirements. Requirements Minimum/Essential: 3 years field experience in a customer facing service engineer role, from a medical technology company Minimum of Certificate 3 in an Electronic related field. Ideally hold Biomedical Engineering qualifications A current New Zealand Electrical Licence is required for this role. Experience in Ophthalmic equipment highly desired Advanced PC literacy Valid driver’s license Experience with electronic test equipment (mulitmeters, oscilloscopes, laser / energy meters, pressure and vacuum meters) This role requires: Ability to travel frequently throughout New Zealand and occasionally internationally. Regular physical activity including lifting, bending, crouching and manual handling This role is not eligible for visa sponsorship /relocation not provided. Why join Alcon? - Join a global leader with a rich history of innovation and excellence in eye care. - Be part of a collaborative and supportive team culture that values diversity and inclusion. - Enjoy a competitive compensation package and opportunities for career advancement. - Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health. Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Responsibilities

Provide high-quality technical support, installations, and planned maintenance for ophthalmic devices across the South Island of New Zealand. Manage the territory to ensure customer satisfaction while promoting and selling Alcon Service Agreements.