Field Service Engineer - South West (South Wales, Gloucester, Bristol, Birmingham to the South of England)
At SZ & W Ltd, we are proud to be the premier distributor of the renowned Sub Zero & Wolf appliances in the UK and Europe. Our commitment to excellence extends beyond our exceptional products to every aspect of our work environment and company culture. Just as our appliances are designed to be future-proof, we strive to create a workplace that embraces innovation and embraces the future. We place immense pride in delivering not only top-quality appliances but also an unparalleled customer experience. With offices located in prestigious areas such as Knightsbridge, Essex, France, and Madrid, we are dedicated to building lasting relationships with our customers by consistently providing exceptional service and unwavering support. If you are a skilled technician with experience in the white goods sector, we invite you to join our team and contribute to our mission of delivering excellence. Together, we can continue to redefine the standards of customer service in the industry.
About you

We are seeking an individual with technical expertise, ideally acquired in the fields of electronics, white goods, electrical and gas industry (Preferred FGas certified or ACS Gas Safe, however not essential for the right candidate.) If you possess these skills, we are committed to supporting your training to ensure outstanding results. In addition to your technical background, we are looking for enthusiastic team players who are eager to collaborate, innovate, and utilize their passion to deliver an exceptional customer experience at every interaction. To be considered for this role, easy access to the following areas Monday to Friday to be covered with overnight stays, flexibility where necessary, company van provided, full UK Driving License essential.

• South Wales
• Gloucester
• Bristol
• Birmingham
• All the way to the South West coast of England

Job Requirements

• Excellent customer service, organisational skills and supplying customers with faith in the brand.
• Ability to manage workload, pulling forward additional workload, where possible.
• Flexibility with daily locations, and travel, possible overnight stays needed as well.
• Ability to reassure clients with technical knowledge skills and customer service, supplying clients with peace of mind.
• Review issues prior to the visit, being prepared, ensuring the most effective outcome of the visit wherever possible.
• Offering clients and their property the highest level of care, with protective equipment laid down before work starts.
• Attend all training sessions provided whether in person or online as to the job requirements

What to expect: Starting Salary £37,500 then increases depending on skillset.
At our company, we are deeply committed to your personal development and growth. In addition to fostering your professional journey, we offer a competitive salary package accompanied by a comprehensive range of benefits:
- A daily lunch Allowance on top of your base salary.
- Commission for introducing customers to our exceptional range of products and accessories.
- Company vehicle provided
- Generous holiday entitlement, starting at 25 days plus bank holidays, with additional days earned through years of service, up to a maximum of 35 days plus bank holidays.
- A contributory pension scheme to support your financial future.
Join our dynamic team today and become a valued member of SZ & W Ltd, a leading player in the domestic appliance industry! To apply, please submit your CV and cover letter highlighting your relevant experience and skills to the email address below.
Interview and skills set test date to be confirmed.
careers@subzero-wolf.co.uk
Sub-Zero Wolf, Ltd.
02084183800 | subzero-wolf.co.uk
9 The Street, Heybridge, Maldon, CM9 4XB
Job Type: Full-time
Pay: £37,500.00-£42,000.00 per year
Work Location: On the roa

• South Wales
• Gloucester
• Bristol
• Birmingham
• All the way to the South West coast of Englan