Field Service Engineer at Sulzer Ltd - Canada

Suzhou, Anhui, China -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Skills, Diagnostic Skills, Communication Skills, Customer Service Skills, Troubleshooting, Maintenance, Field Service Tools, Training, Coordination, Problem Solving, Independence, Team Coordination, English Proficiency

Industry

Machinery Manufacturing

Description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. About the role Job Summary The (Field) Service Sr. Coordinator is responsible for coordinating field service activities including installation, configuration, calibration, and repair of technical products and systems at customer locations. This role supports service delivery and may guide other professional-level staff in non-routine situations. This job profile is intended for professional-level staff that works autonomously and may coordinate the activities of other professional-level staff, especially in non-routine situations. Key Responsibilities Perform maintenance and technical support on installed products and equipment. Troubleshoot, diagnose, and resolve malfunctions. Determine when products should be upgraded or replaced. Provide onsite training for customer support personnel. Coordinate field service schedules and resources. Skills & Qualifications Typically requires advanced vocational training and several years of relevant work experience to carry out the role. Strong technical and diagnostic skills. Proficient in English both written and oral. Ability to work independently and coordinate team activities. Good communication and customer service skills. Familiarity with field service tools and procedures. Willing to business travel to both domestically and abroad. What we offer you What we offer you: 11 days' public holidays and maximum 15 days' annual leave. Supplementary Commercial Insurance. Annual Physical Examination. Festival & Birthday Gifts. Long service awards. Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA. Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive. Join our team now to grow your expertise and develop solutions that truly make a difference! Are you interested in other oppportunities at Sulzer? Feel free to introduce yourself to our team

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Responsibilities

The Field Service Engineer is responsible for coordinating field service activities including installation, configuration, calibration, and repair of technical products and systems at customer locations. This role also involves troubleshooting, diagnosing, and resolving malfunctions, as well as providing onsite training for customer support personnel.