Full job description

Join a Growing Global Team

systemsGo is expanding rapidly and we’re looking for an experienced Field Service Engineer who thrives on delivering high-quality IT solutions to our clients. If you’re dependable, curious, and excited by new challenges, this is your opportunity to work with a dynamic, multicultural team and grow your skills in a supportive environment.

At systemsGo, we’re recognized for consistently delivering top-tier IT services that bridge global standards with local expertise. Our proven business model and deep understanding of supporting international companies ensure satisfied clients and long-term partnerships.

What You’ll Do

• Provide scheduled and ad hoc onsite and remote support to systemsGo clients.
• Troubleshoot IT infrastructure and network-related issues, ensuring timely resolution.
• Install, configure, and test computer and network systems for projects.
• Assist with engineering tasks under the guidance of Service Delivery Manager.
• Communicate effectively with clients and internal teams about system status and requirements.
• Monitor and escalate critical issues to management when necessary.
• Support the sales team by gathering technical information during client visits.
• Follow systemsGo’s methodologies to deliver consistent, high-quality service.
• Continuously develop your IT and communication skills to stay ahead in a fast-paced environment.

What We’re Looking For

• Diploma/Degree in Computer Science, Information Technology, or related field.
• 3+ years’ experience in IT end-user support or service delivery.
• Hands-on experience with office IT environments (PCs, printers, peripherals).
• Knowledge of network infrastructure (cabling, circuits, network devices).
• Strong customer service skills—able to explain technical issues clearly and summarize results effectively.
• Ability to work independently and as part of a team, following instructions to completion.
• Solid problem-solving skills and a proactive approach to learning.
• Language: Professional English required
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• Opportunities for advancement

 

Full job description

Due to continued growth, CEA is looking for Service Technicians to join our team located in Horningsea Park.

Working as part of a team, you will be responsible for the provision of; safe, efficient and compliant diagnostics, as well as maintenance and repairs to our customer base.

An attractive wage | Permanent full-time positions | Healthy work-life balance | Opportunity to upskill | Employee referral bonus scheme

About Us

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.

About you:

• AUS/NZ Trade qualified Diesel Mechanic, Automotive Electrician, Plant Mechanic or similar
• Experience in maintaining, servicing and repairing of mobile equipment in a mining or heavy industry environment.
• Experienced in diagnosis and fault finding in the mechanical assessment of machinery for repair, maintenance and service in the field.
• Demonstrated skills in understanding customer support requirements.
• Ability to work unsupervised and follow instructions
• Team player who will adhere to and promote the Company's Values & Behaviours
• Current drivers licence
• Whilst not required applicants with OEM experience are highly desired

Benefits:

• Full time permanent positions ranging from $80 000 - $90 000 per annum (depending on experience) + Super + Overtime
• A commitment to your ongoing professional development
• Employee milestones, reward and recognition and referral programs
• Access to Private Health Corporate Discounts with HBF
• Employee Benefits Program (Perkbox) - access to discounts from hundreds of brands!

Why work with us:

• Growing family owned and operated;
• Career advancement opportunities, locally & nationally;
• Great team with a friendly supportive culture;
• Employee assistance and wellbeing program for employees and for members of their household; and

On Offer

• Stable employment
• Competitive wage
• Ongoing training both internal and factory
• Long-term career opportunity

About CEA: