Field Service Engineer(Technial Support Engineer) at BYD Europe

Capon Bridge, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Installation, Commissioning, Repair, Maintenance, Technical Support, Troubleshooting, Problem-Solving, Electrical Systems, High Voltage, Low Voltage, Customer Service, Safety Regulations, Energy Storage Systems

Industry

Motor Vehicle Manufacturing

Description

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. Key Responsibilities: Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site. Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime. Provide technical support to customers, answer questions about the equipment, and deliver necessary training. Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements. Continuously follow up on customer after-sales service requirements to improve customer satisfaction. Ensure compliance with local safety regulations and company safety standards when performing any on-site work. Skills, Qualifications, and Experience Required: Education Requirements: Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields. Experience Requirements: At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience. Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems. Skills Requirements: Solid understanding of electrical systems, particularly energy storage systems and their principles. Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments. Excellent communication and customer service skills, able to work efficiently under pressure. Certification Requirements: Relevant electrical or high voltage operation certifications are preferred. Other Requirements: Willingness to travel frequently and adapt to flexible working hours. We Offer: Competitive remuneration based on performance and experience. Opportunities for department and company-wide team building events. A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy. Location:Hungary, Poland Type of Employment: Full-time

Responsibilities

The Field Service Engineer will be responsible for the on-site installation, commissioning, repair, and maintenance of energy storage systems while addressing technical issues promptly to minimize downtime. This role also involves providing technical support and training to customers and collaborating with internal teams to feedback on field issues.