POSITION SUMMARY:

At Thermo Fisher Scientific Inc., we are seeking an exceptionally dedicated Field Service Engineer who will be based in Malaga. This is an outstanding opportunity to join our world-class team and contribute to the flawless maintenance and repair of critical laboratory equipment.

MINIMUM REQUIREMENTS/QUALIFICATIONS:

• Trade and/or Engineering (Electrical/Instrumentation) Qualifications.
• Experience in a technical support role is preferred.
• Proven knowledge of equipment within the portfolio and experience in calibration and repairs of electrical, pressure, and/or temperature calibrators.
• Experience in a laboratory or other quality-regulated environment.
• Strong problem-solving skills and the ability to work autonomously.
• Excellent interpersonal, communication, and listening skills.
• Professional appearance and a positive, upbeat attitude.
• Strong organizational skills with the ability to prioritize and meet deadlines.

OTHER JOB REQUIREMENTS:

• Adhere to OHS policies and procedures to ensure a safe and healthy workplace environment.

• Ensure accurate repair and calibration of equipment to certified standards.
• Meet and exceed customer expectations for accuracy and turnaround time based on our strictly determined service level agreements.
• Communicate effectively with internal and external customers regarding the progress of instrument calibration, maintenance, and repairs.
• Complete all activities in a professional and reliable manner to ensure customer happiness.
• Perform calibration, maintenance, and repairs according to QA and NATA accreditation in pressure, temperature, and electrical calibrations.
• Assist the service organization in achieving their revenue targets through the completion of calibration, maintenance, and repairs.
• Foster partnerships with our customers by offering outstanding advice and technical support.
• Collaborate with the commercial team to communicate customer needs and achieve sales and margin targets.
• Work under the supervision of a NATA signatory to ensure all accreditations are met.