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Field Service Engineer – Tokyo, Japan at 10x Genomics

, , Japan -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Biomedical Engineering, Analytical Laboratory Instruments, Customer Experience, Communication Skills, Interpersonal Skills, Time Management, Microsoft Suite, Excel, PowerPoint, Microfluidic Systems, Optical Systems, Linux Operating System, Fluent Mandarin, Fluent English

Industry

Biotechnology Research

Description

Bachelor's degree in Biomedical Engineering / Technology (or equivalent) Multi-year experience with the service and repair of analytical laboratory instruments Demonstrated ability to operate independently and manage multiple priorities Understanding of critical customer experience factors and after sales service Excellent customer facing communication and interpersonal skills Detail oriented and able to effectively collaborate within a cross functional team Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands Fluent Mandarin and English language skills written and spoken Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time Proficiency in Microsoft Suite, in particular Excel and PowerPoint Familiarity with microfluidic systems Experience working with optical systems Working knowledge of Linux operating system

Responsibilities

The Field Service Engineer will be responsible for the service and repair of analytical laboratory instruments. This role requires managing multiple priorities and ensuring excellent customer experience.