The primary responsibilities of a Field Service Engineer include troubleshooting, re-installation, and maintenance of electronic audio/visual equipment. This role will be accountable for installing and servicing the systems, in addition to communicating system performance to the customer and the Service or Installation Department.
The Field Service Engineer will assist the Technical Operations team performing installation and system commissioning work as needed. Other necessary functions of the position include clear communication, documentation and organization of paperwork, tools and the company vehicle. Travel to client sites as well as occasional out of town travel may be required.

• Field Commissioning of AV Systems and other Engineering related duties.
• The final commissioning of audio-visual equipment, including, but not limited to audio DSPs, CODECs, switchers, control systems, VTC systems, and video processors.
• Create user guides and train end users on how to use their A/V control systems.
• Refine current processes, develop a better workflow, and make recommendations.
• Work closely with the Technical Operations team, the Installation Manager and the Manager of AV Integration while assuring a professional and safe working environment.
• Other duties as required or assigned by company management.