FIELD SERVICE ENGINEER – WORKING FROM HOME AND COVERING THE NORTH OF UK

· Excellent and Competitive Salary (DOE)
· Company car provided and available for personal use (subject to BIK)
· Full Time, Permanent, Overtime
· Career Development Opportunities
· Mobile phone, laptop, fuel card, all tools, PPE, and uniform is provided.

ESSENTIAL SKILLS:

· Experience of fixing production printers and digital presses (EG Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon)
· Experience in the office equipment industry
· Technical skills, with a strong electronic and mechanical background
· Strong IT knowledge with the ability to network devices and to set up scanning functions.
· The ability to provide first class customer service with previous customer facing experience.

EDUCATION AND EXPERIENCE:

· Good standard of secondary level education
· Good level of Microsoft Word and Excel experience
· Certification relating to Mechanical and Electrical/Electronics
· Ideally have an IT or engineering qualification

ABOUT THE ROLE

We are seeking a dynamic and enthusiastic engineer who will be responsible for installations, training users and service & maintenance activities to our clients across the Northern Region, although occasional national and international travel may be required. Extensive experience in troubleshooting and repairing of mechanical equipment within the Print on Demand print industry installing Photocopiers, Colour laser/inkjet Printers, Production printers and digital presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon) is essential. You will need excellence customer service and communication skills and an eagerness to learn new and emerging technologies.

ROLE AND RESPONSIBILITIES:

· Office Printers and Photocopiers repairs
· Production printer installation and maintenance

· Other Activities may include

• Smart Locker installations and maintenance
• Troubleshooting and repair of retail equipment
• Installation of technology kiosks, including self-service technology
• Car Parking & Access Control Systems

· Call progress updating via smart phone.
· Adherence to service level agreements to all customers
· Management of supplied tools and parts to 100% accuracy

HOW TO APPLY FOR THE ROLE:

If you have the skills, experience and ‘can do’ attitude required for this position, click “apply” today and check your inbox for an email providing more information.