COMPANY OVERVIEW:

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

POSITION OVERVIEW:

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Location: Goole, Yorkshire area

• Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures