Field Service Engr II at Honeywell
Hong Kong, Hong Kong Island, Hong Kong S.A.R. -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Evaluation, System Testing, Proof of Concept, Project Management, Presales Support, After Sales Support, Technical Training, Technical Writing, Competitive Analysis, Tender Response, System Configuration, Technical Specifications, Industrial Automation, Troubleshooting, Customer Satisfaction, Solution Development

Industry

Automation Machinery Manufacturing

Description
Primary Responsibilities: * To perform product evaluation, system testing, Proof of Concept (PoC) and project management in manufactory aspect. * To provide presales support to customer such as product presentation and demonstration. * To provide after sales support both onsite and offsite. * To liaise with global technical team and 3rd party suppliers to resolve all technical issues of products via email or phone call. * To organize and conduct technical certification training to internal team and external customers * To create and maintain up-to-date technical bulletins for customers. * To study & compare the features and limitation of the company’s and competitors’ products. * To support sales and marketing team for tender response. * To work with customers/consultants on system configuration and technical specifications. * To propose and develop new unique features / solution, from our product lines, in order to keep pace with market trend. * Work in conjunction with Sales and Marketing Teams to ensure Sales & Marketing plans are in line with overall Company objectives. * To achieve total customer satisfaction with quantitative measurement * To work outside normal working hours, as needed. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Responsibilities
The role involves providing advanced technical support, system testing, and project management within the industrial automation sector. Responsibilities include delivering presales and after-sales support, conducting technical training, and collaborating with global teams to resolve product issues.
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