Field Service /IT Engineer Galway at Copymoore Ltd
Limerick, County Limerick, Ireland -
Full Time


Start Date

Immediate

Expiry Date

27 Jul, 25

Salary

0.0

Posted On

17 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills

Industry

Outsourcing/Offshoring

Description

Copymoore Ltd is seeking a dedicated Field Service Engineer to join our expert team, covering the Galway area . If you have a passion for hands-on technical work, great customer service skills, and enjoy being on the road, this is the perfect opportunity for you.

REQUIREMENTS:

  • Experience:
  • Experience with Kyocera and Utax machines is highly desirable.
  • 1-2 years of IT experience or a background in office equipment servicing is an advantage.
  • Prior experience working with photocopiers or similar technology is a plus.
  • Skills:
  • Strong communication skills to explain technical issues to non-technical users.
  • Exceptional problem-solving abilities.
  • A proactive, self-motivated attitude with the ability to work independently.
  • Driving License: A full, clean driving license is essential as the role requires regular travel.
  • Customer Focus: Experience in customer service with a focus on delivering high-quality results.
  • Team Player: Willingness to collaborate and support other engineers when necessary.

BENEFITS:

  • Company Vehicle & Phone: A company van and phone are provided for use during work hours.
  • Full-time, Permanent Position: Enjoy job security with this full-time, permanent role.
  • Work Schedule:
  • Monday to Friday, offering a balanced work week.
  • Flexibility to handle emergency call-outs or weekend work as needed.
    Copymoore Ltd is a leader in office equipment solutions with over 30 years of experience in the industry. As part of our team, you’ll have access to ongoing training, professional development, and the opportunity to work with cutting-edge technology in a supportive and collaborative environment. If you’re a skilled Field Service Engineer looking for a new challenge, we would love to hear from you!
    Job Types: Full-time, Permanent

Schedule:

  • Monday to Friday

Education:

  • Advanced/Higher Certificate (preferred)

Experience:

  • IT: 1 year (preferred)

Work Location: On the road
Application deadline: 27/06/2025
Reference ID: Service / IT Engineer Galway
Expected start date: 07/07/202

Responsibilities
  • Repair, Maintenance & Installation: Responsible for diagnosing, repairing, and maintaining photocopiers (primarily Kyocera and Utax models) at client locations.
  • Preventative Maintenance: Regularly perform scheduled maintenance on machines to ensure optimal performance.
  • Client Support: Communicate with customers to address and resolve any technical issues efficiently.
  • Installation: Install new equipment at client sites and ensure all systems are fully operational.
  • IT Support: Provide basic IT support related to photocopier functions (experience in IT is an advantage but not mandatory).
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