FIELD ACTIVITIES

• Carry out Testing & Commissioning, Preventive Maintenance, Time & Material activities as assigned by supervisor for power products such as AC UPS and DC Rectifier in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense, and profitability.
• Respond promptly to assigned emergency service calls while on 24x7 standby duty.
• Ensure availability in weekend/holiday and after office hours to support the team.
• Participate in field troubleshooting activities together with technical support team, fellow field engineers and third-party vendors.

QUALIFICATIONS

• NITEC, Diploma or Degree in Electrical or Mechanical Engineering, with minimum 2 years of relevant experience.
• Good customer service.
• Knowledge in field servicing of power products like AC UPS, DC Rectifier, PDU, STS and batteries.
• Experience in critical infrastructure is desirable.
• Customer centric with high level of commitment to meet and exceed customer satisfaction and demands.
• Good written, oral communication and presentation skills, with experience working with people across different culture and background.
• Good relationship building and management skills with the ability to oster long-term relationships (with internal teams, external partners).
• Self-motivated and work on own initiative; good team player.
• Action- and results-orientated with a passion for success .
• Aggressive in planning for and achieving targets.
• Good time management skills .
  The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
  OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.