Field Service IX - Thermal Start-up at Vertiv

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UPS installation, Commissioning, Start-up, Battery banks, Load bank testing, Electrical power systems, Single-line diagrams, Power distribution, Troubleshooting, Project management, Team leadership, Reporting, Safety compliance, Communication protocols, Technical documentation, Mentoring

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Position Summary/Objectives of Incumbent: The purpose of this position is to manage, plan, and direct the service start-up activities of Thermal and Power Services in Malaysia. The role ensures efficient execution of the start-up team to achieve sales targets within budget and always maintain the company’s image and standards. Key Responsibilities Operational Execution: * Ensure the division operates efficiently and delivers high standards of customer service. * Develop project plans and manage resources to support project execution. * Collaborate with Assistant Manager (Thermal) - Start-up to prepare forecasts and manage P&L, including orders, sales, and SG&A. * Ensure purchasing procedures are followed and control local expenses within budget. * Liaise with project and service operations teams to ensure all projects have appropriate resources. * Maintain company equipment, vehicles, and capital assets in good working order. * Ensure spare stocks and materials meet requirements and conduct regular stock audits. * Report to the Senior Operation Manager monthly and highlight any regional issues promptly. * Assist in training and participate in customer demonstrations or promotional seminars. * Prepare and develop regular reports and analyses of business achievements, opportunities, and KPI performance. * Review, develop, communicate sales policies and procedures to create a high-performing team. * Manage and optimize the sales process for effective productivity. Continuous Improvement: * Identify opportunities to expand project services and actively engage prospects and customers. * Work closely with the National Service Sales Manager to grow service offerings. Planning, Process and Reporting: * Collaborate with the Senior Operation Manager to develop short- and long-term business plans. * Lead diverse projects aimed at improving operational and sales performance. * Work cross-functionally to identify and address business improvement opportunities. WHS, Environment & Quality: * Comply with all Work Health & Safety, Environmental, and Quality standards. * Actively promote workplace safety. * Ensure accurate timesheet completion and submission with required documentation. Employees reporting to Incumbent * Startup Assistant Managers * Startup Customer engineers Main contacts within Company * MY Services Team * Project Management Team * Senior Operation Manager * Business Development Managers * Technical Support Group * Finance Main contacts outside the Company * Customers * Contractors * suppliers Education/Qualification: Academic & Technical Background * Diploma or Degree in Electrical Engineering, Mechatronics, Power Engineering, or related field. * Strong understanding of electrical power systems, single‑line diagrams (SLD), and power distribution. * Additional advantage: * Certified or trained on UPS systems (Vertiv EXL S1, GXT, APM, etc.) * Familiar with IEEE, IEC, and local electrical standards. 2. Technical Skills & Experience Minimum Experience * 3–5 years hands‑on experience in: * UPS installation, commissioning, and start‑up * Battery banks (VRLA/Li‑ion) installation and testing * Load bank testing (resistive/inductive) Key Technical Competencies * Able to lead and execute CxL1 to CxL5 for UPS projects: * CxL1: Pre‑installation checks * CxL2: Mechanical/electrical installation verification * CxL3: Power‑up, configuration, internal tests * CxL4: Integrated testing with load banks * CxL5: SAT + final documentation * Strong understanding of: * UPS topology (double conversion, transformer‑based/less) * Battery configuration (series/parallel strings, AH calculations) * Rectifier, inverter, and static bypass operations * Communication protocols (Modbus RTU/TCP, SNMP, dry contacts) * Skilled in interpreting: * SLDs, wiring diagrams, as‑built drawings * Test scripts and commissioning reports * Troubleshooting capability: * Alarms, board failures, parameter issues * Bypass failures, battery faults, charger issues 3. Site & Safety Competency * Knowledge of LOTO procedures, safe electrical isolation, arc‑flash awareness. * Able to perform: * Cable termination verification * Torque checks * Megger tests (if required) * Phase rotation and voltage checks 4. Customer‑Facing & Leadership Skills * Able to lead discussions with customers, PMs, consultants, and site leads. * Confident to explain: * UPS functionality * Test results and acceptance criteria * Any deviations or risks * Able to guide and mentor CEs during commissioning. * Strong reporting and documentation skills. 5. Soft Skills * Strong communication (written & verbal). * Able to work under pressure during FAT/SAT or go‑live deadlines. * Independent, responsible, and highly organized. * Willing to travel for regional projects (MY/BN/SG as required). 6. Additional Requirements * Physically fit for site work. * Able to support after‑hours start‑ups or standby when required. * Familiar with Vertiv UPS models is a major advantage: * Liebert EXL S1, APM, GXT, APS, EXS, etc. Time Travel Needed: * 90% Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

Manage and direct thermal and power service start-up activities to ensure efficient project execution and sales target achievement. Lead cross-functional teams, oversee operational performance, and maintain high standards of customer service and safety.