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Field Service Manager - APAC at 10x Genomics

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service Management, Customer Experience, Coaching, Mentoring, Performance Management, SFDC, Service Management Tools, ISO13485, ISO 9001, Travel, Microscopy, Sorting Cytometry, NGS Sequencing, Liquid Handling Instrumentation, Analytical Skills, Interpersonal Skills

Industry

Biotechnology Research

Description

BS Degree in Engineering, Information Systems, Biomedical Engineering (or equivalent) or multi-year experience of direct Field Service Management Clear vision of and commitment to providing outstanding customer experience Experience in the biotech instrumentation or similar high technology space Proven ability to coach and mentor for performance Demonstrable ability to lead and manage multiple priorities Familiarity with SFDC, Service Management Tools, ISO13485 and/or ISO 9001 Willingness to travel up to 90% of total time Microscopy, sorting cytometry, NGS sequencing, and liquid handling instrumentation experience Ability to work independently and as part of a matrix team towards corporate goals Excellent organizational, analytical, and interpersonal skills Biology, Biomedical, Mechanical or Electrical Engineering degree Liquid handling instrumentation experience Experience with FDA regulated or ISO 13485 environments

Responsibilities

This role involves managing field service operations, requiring a clear commitment to delivering outstanding customer experiences across the APAC region. The manager will be responsible for coaching and mentoring the team to ensure high performance while leading and managing multiple priorities.