Field Service Manager (Nevada/Utah) at Sandvik

Elko, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Background, Diagnostic Skills, Mechanical Aptitude, Teamwork, Communication, Customer Relationships, Hydraulics, Pneumatics, Electrical Systems, Blueprint Interpretation, Digital Tools, Technical Training, ISO Standards

Industry

mining

Description

Sandvik Mining is looking for a Field Service Manager in Elko, NV. If you have a strong technical background and exceptional diagnostic skills, we have an outstanding opportunity for you. We are a global leader in equipment, tools, parts, service, and technical solutions for the mining and construction industries. Key Performance Areas The Field Service Manager is responsible for ensuring the efficient and effective maintenance of designated services within their area of responsibility. This role works closely with customers to understand their needs and deliver solutions that meet expectations and defined scopes. The manager oversees workforce planning, safety, equipment, and operational standards in alignment with both customer and Sandvik policies. In this role, you will: Hire, coach, and develop team members, building service capabilities that align with customer needs and emerging technologies. Manage resources to meet utilization targets and capacity requirements. Collaborate with cross-functional and account teams to provide strategic input on expanding services and capabilities. Build and strengthen customer relationships that lead to long-term, profitable partnerships. Monitor competitor activity and conduct market research to maintain a competitive edge. Partner with Product Line Managers to plan and deliver training on new products. Manage costs in line with monthly and annual financial forecasts, ensuring sound financial controls and optimal resource utilization. Promote and maintain a strong safety culture, ensuring compliance with Sandvik’s OH&S, Environmental, and Quality policies, as well as OSHA and MSHA regulations. Lead initiatives to improve safety awareness and overall KPI performance within the Branch Location Prepare monthly reports by consolidating data regarding HSE, financial performance, field service performance, and Customer Satisfaction. Work Environment This role is based in Elko, NV with a standard work schedule is Monday through Friday, 40 hours per week Your Profile Technical certification or diploma in a related discipline, with a minimum of 10 years of industry experience. Valid driver’s license in good standing. Strong mechanical aptitude and work ethic. Demonstrated teamwork, communication, and active listening skills. Proven ability to maintain strong customer relationships. Self-motivated and adaptable, with a focus on achieving high levels of customer satisfaction Preferred Skillsets Knowledge of mining equipment and industry practices. Understanding of hydraulics, pneumatics, and electrical systems. Ability to read and interpret blueprints and equipment schematics. Proficiency with digital tools and systems. Experience facilitating technical training and communicating detailed information. Familiarity with ISO standards. Benefits Sandvik offers an exceptional benefits package, including: Benefits eligibility starting 30 days after hire. Comprehensive health coverage (medical, dental, vision, prescription, and telemedicine). Paid vacation with up to 40 hours available to carry over annually. Robust 401(k) retirement plan — 5% annual company contribution plus 50% match on the first 6% of employee contributions. Tuition reimbursement for continued education. How to apply For immediate consideration, please apply online at www.sandvik.com/career to the Field Service Manager position, Job ID# Job Requisition R0084707. When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations. Sandvik at a glance

Responsibilities

The Field Service Manager is responsible for ensuring the efficient maintenance of services and works closely with customers to deliver solutions that meet their needs. This role includes managing resources, building customer relationships, and promoting safety compliance.