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Field Service Power Generation Technician at CUMMINGS INC

Hodgkins, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostics, Troubleshooting, Preventative Maintenance, Power Generation Systems, Electronic Service Tools, Engine Systems Interaction, Customer Relationship Management, Technical Escalation, Service Documentation, Health and Safety Compliance, Coaching and Mentoring, Complex Repairs

Industry

Motor Vehicle Manufacturing

Description

Job Summary: Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site. Key Responsibilities: stablishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Escalates unresolved issues to product specialists / Supervisor Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

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Responsibilities

Serve as the primary technical contact to diagnose and execute complex repairs and preventative maintenance on power generation systems at customer sites. Provide technical guidance to less experienced technicians and maintain detailed service documentation.