Field Service Product Line Manager at Eaton USA

Coraopolis, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

232000.0

Posted On

20 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Line Management, Strategic Planning, Technical Marketing, Sales, Operations, Field Services, Revenue Growth, Customer Experience, Team Management, Market Analysis, Digital Tools, Pricing Strategy, Collaboration, Go-To-Market Strategy, Training, Service Promotion

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Eaton Corporation is seeking a Product Line Manager (PLM) to join our Electrical Engineering Services & Systems Division (EESS). This role will lead the Field Services & Aftermarket (PDS) product line, with a primary focus on Equipment Lifecycle Services—including New Equipment Services, Maintenance, Troubleshooting and Modification Services, Electrical Worker Training, and Switchgear Modernization. This portfolio represents approximately $400M in annual revenue. Our division headquarters is located in Moon Township, PA. Relocation assistance is available. This role can also be remote with approximately 30% travel. What you’ll do: Drive revenue and margin performance for the product line, ensuring financial objectives are met. Lead the product line’s strategic planning process, aligning with operations, sales, and finance, and present strategies to key stakeholders for ongoing alignment. Develop and implement go-to-market plans informed by market trends, competitive positioning, portfolio gaps, and underpenetrated segments/geographies; report on outcomes. Drive division and sector strategic growth initiatives such as Data Center Brownfield Services, Remote Services, Extended Warranty Subscriptions, Service Attachment, Lead Generation, NFPA 70B Maintenance, Digitalization, Electrical Worker Training, Utility P&C, etc. Collaborate with other product lines (e.g. Switchgear Modernization and Power Systems Solutions businesses) to drive synergies and promote a portfolio approach to growth across EESS. Build and own business cases for strategic investments and deliver measurable results. Oversee the pricing team (Technical Application Support) to develop and execute strategy for continuous improvement of proposal quality and decision-making effectiveness aligned to division objectives. Recruit, manage, and effectively coach the product management team and marketing analysts Set strategic direction on digital tools, processes and metrics that enhance customer experience and support revenue and profitability goals. Serve as the voice of customer, ensuring expectations, goals, and targets are aligned across division functions, and sales/channel organizations. Collaborate with channels, major accounts, global product line teams, and segment managers to optimize market penetration strategies.Work with the marcom team to promote services through traditional materials, online platforms, and multimedia assets. Collaborate with the marcom team to promote services through traditional materials, online platforms, and multimedia assets. Qualifications: Basic Qualifications: • Bachelor’s degree from an accredited institution • Minimum of 3 years of experience managing direct reports • Minimum of 10 years of experience in technical marketing, sales, strategic planning, operations or product line management • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications: Master’s Degree in Business Administration from an accredited institution At least 5 years of combined experience across Product Management and Sales At least 3 years of Field Services experience #LI-LS3 At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $158000 - $232000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The application window for this position is anticipated to close on January 5, 2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Field Service Product Line Manager will drive revenue and margin performance for the product line and lead the strategic planning process. They will also develop go-to-market plans and collaborate with other product lines to promote growth across the division.