Field Service Representative at CATERPILLAR ASIA PTE LTD

, , Indonesia -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering, Instrumentation, Electrical, Mechanical, Problem Solving, Safety Compliance, Customer Service, Preventive Maintenance, Technical Support, Equipment Maintenance, Communication, Analytical Skills, Teamwork, Adaptability, Judgment, Technical Knowledge

Industry

Machinery Manufacturing

Description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Field Service Engineer / Representative (FSR) This FSR position serves as a company technical and administrative representative and deals with customer service assignment including on-site preventive maintenance and inspection service work, call-out services and commissioning activities on Solar gas turbine packages. The FSR will report directly to the Field Services Manager (FSM). They must have basic knowledge of methods and experience in the maintenance of all Solar product lines. Principle Accountabilities: Understand and comply with Solar and customer HSSE policies and procedures. Participates by attending general safety and toolbox safety meetings and toolbox safety meetings and completing all required safety trainings. Ensure customer expectations are met or exceeded. Ensure all maintenance activities are carried out in accordance with company policy, manufacture's recommendations, and good practices. Must have basic knowledge of methods and experience in the maintenance of various equipment associated with primary and utility equipment. Must be able to proactively recognize electrical/mechanical abnormalities and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment. Ensure that necessary parts are available and submit materials requisitions when required. Accurately report and update all equipment histories to effectively forecast equipment utilization and efficiency. Coordinate any changes necessary to ensure operations are efficient and minimal downtime is required. Ensure effective communication and reporting to immediate supervision and if applicable, customer representatives. Will utilize sound judgment when analyzing problems. Solve problems with little or no supervision in a timely and cost-effective manner. Will be aware of procedures and options for identifying sources of information and technical advice. Will have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and will be capable of reading applicable drawings and technical manuals. Work individually or with assigned FSR’s on the preventive/corrective maintenance. Will be required to assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available. Monitor maintenance services or installation support to ensure they are carried out in line with Solar Engineering specifications, manufacturing recommendations and in a safe manner in accordance with the HSSE policies and procedures. We are looking for candidates who have the following: An Engineering Degree with 8 to 15 years’ experience in a related industry Preferably technically strong in Instrumentation and Electrical aspects and open to handle mechanical work scope too Ability to work independently and adapt fast Experience in an offshore work environment is desirable Relocation is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer. As a global company, Solar Turbines offers many job opportunities which can be found through our career website: https://www.solarturbines.com/en_US/about-us/careers.html EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: September 23, 2025 - October 11, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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Responsibilities

The Field Service Representative (FSR) provides technical and administrative support, performing on-site preventive maintenance, inspections, and commissioning activities on Solar gas turbine packages. They ensure compliance with safety policies, meet customer expectations, and coordinate maintenance activities to minimize downtime.