Field Service Representative at Marathon Targets
6FAM, Hessen, Germany -
Full Time


Start Date

Immediate

Expiry Date

05 Sep, 25

Salary

0.0

Posted On

06 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Addition, Training, Communication Skills, English, Uncertainty, Maintenance

Industry

Marketing/Advertising/Sales

Description

THE COMPANY

Marathon Targets designs, manufactures, and operates autonomous robotic target systems to provide the most realistic live-fire training in the world. The targets address a fundamental training gap: the first time shooters fire live ammunition at a realistic moving target is in a firefight.
Marathon is an international company with subsidiaries worldwide. The European operational headquarters is located in Frankfurt, Germany.

REQUIREMENTS

  • The following skills/attributes are required:
  • Confidence operating computers.
  • A high mechanical aptitude and some basic experience with electrical debugging.
  • Ability to work in the field and a willingness to get your hands dirty. Must be physically able to move around on large training ranges for long durations.
  • Ability to work effectively without supervision.
  • Ability to deal with uncertainty and changing plans.
  • A willingness to occasionally work long hours and at night.
  • Holder of a valid driver’s license.
  • Ability to travel.
  • Excellent interpersonal and communication skills.
  • The following skills/attributes are desirable:
  • Location close to our service location in Frankfurt. Alternatively, willingness to spend at least one week per month at our head office - in addition to other travel.
  • Prior military or law enforcement service
  • Language skills:
  • English: very good skills expected
  • German: desirable but not required
  • This role does not require a specific technical degree or expertise. However, a technical mindset and the ability to troubleshoot is essential. We will provide training in the particulars of operation & maintenance of the system

TERMS

  • The position will be full time.
  • You will work in a small, dynamic team.
  • Candidates located anywhere in Germany and surrounding countries are encouraged to apply.
  • There are opportunities to work and interact with other Marathon entities around the world.
    We are a growing worldwide company which is changing the way people train. We are looking for someone with enthusiasm and initiative to be part of the team.
    Please submit your CV with a description of how your skills and background fit the position description above.
    Applications should be sent to job1035@marathon-targets.com
Responsibilities

The role involves providing technical support to customers and supporting sales activities in Europe, with a focus on Germany and neighbouring countries.

Primary tasks include:

  • Operating and maintaining the Marathon system as part of the Marathon rental service.This includes:
  • Setup in preparation for training:
  • Transporting the equipment to customer sites around Europe.
  • Discussing training with instructors, translating trainers’ intent into software scenarios which the robots can execute.
  • Range setup: setting up communications equipment, surveying the range, clearing robot running areas of large debris
  • Operation of the robots during training:
  • Running training scenarios and monitoring targets’ state through the robot-control software.
  • Adapting the targets’ behaviour on-the-spot according to progress of trainees and real-time directions from instructors.
  • Post-training activities:
  • Target maintenance and charging.
  • Reporting on training activities and target usage.
  • Liaising with Marathon head office in Australia to facilitate improvements based on actual usage.
  • Visiting customer sites to conduct maintenance/repair as well as training courses for system operation and maintenance.
  • Supporting the Marathon service location in Frankfurt, Germany.
  • Business development and sales activities:
  • Product demonstrations and trade fair visits.
  • Eliciting customer requirements.
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