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Field Service Representative at Opus

Rowlett, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PC Diagnostic Capabilities, Windows Operating Systems, AC & DC Voltage Measurement, Current Measurement, Ohm Checking, Schematic Reading, Standard Tool Usage, Customer Service Skills, Business Practices Knowledge, Verbal Communication Skills, Written Communication Skills, Data Entry Skills, Physical Lifting Ability, Adaptability to Extreme Conditions, Traveling Ability, Flexible Working Hours

Industry

Motor Vehicle Manufacturing

Description

* Responsible for trouble-shooting equipment and analyzing appropriate documents to determine the cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory * Performs maintenance of instruments and equipment. * Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory * Responsible for generating consumable and service sales, including service agreements. * Completes necessary paperwork and reports on assigned work and assists in the completion of records, reports, and other test documents. * Responsible for the accuracy of inventory in his/her possession. * Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment. * Responsible for preventive maintenance on company vehicle assigned. * Performs other duties as assigned Qualifications Requirements * PC diagnostic capabilities, including knowledge of Windows operating systems * Ability to measure AC & DC voltages, measure current, and check ohms with the digital multimeter. * Ability to read schematic drawings. * Ability to use a standard set of tools Qualifications * High School Diploma or equivalent. * Excellent customer service skills. * Working knowledge of standard business practices. * Superior verbal and written communication skills. * Valid driver's license to operate a company vehicle. * Basic computer data entry skills. * Ability to lift moderate to heavy items required. * Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions. * Ability to travel, work outside normal operating hours

Responsibilities

The Field Service Representative is responsible for troubleshooting equipment and performing maintenance on instruments within a designated territory. They ensure high customer satisfaction and generate sales while completing necessary paperwork and providing training on equipment operation.