Field Service Representative

at  SKF

This position’s responsibilities are carried out during planned or emergency field interventions:

• Review scope of work and previous system reports to prepare for intervention
• Travel to customer sites around the globe with specialized work equipment
• Lead commissioning of SKF magnetic bearing levitation systems at customer sites
• Connect and configure magnetic bearing modules based on customized drawings
• Perform electronic adjustments/checks of feedback control filters
• Perform mechanical adjustments/checks of electro-mechanical sensory components
• Collect and analyze transfer functions and live data
• Set system interlocks and perform security checks
• Configure Modbus and network settings
• Take guidance from technical advisors from the mechatronics engineering team
• Perform technical audits of magnetic bearing systems in the field
• Troubleshoot issues related to electrical components and mechanical actuators
• Follow up on corrective actions in cooperation with the Technical Service Manager
• Check the health of spare components for customers
• Perform soldering for field repairs/configuration
• Compile detailed field reports using SKF guidelines related to the above pointsFollow procedures and template

Secondary Responsibilities Performed Outside of Field Interventions:

• Prepare and organize future intervention jobs
• Update documents related to field work and corrective actions
• Investigate in-house technical issues and help prepare engineering documents
• Inspect customer returns of sub-components and release technical findings
• Provide feedback based on field work and in-house developments
• Assist in R&D activities when applicable and provide valuable insight for future development
• Develop engineering drawings and documentationProvide training to customer