Field Service Representative at Veolia Environnement SA

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Customer Support, Documentation, Performance Monitoring, Collaboration, Safety Compliance, Inventory Management, Chemical Dosing, Reporting, Customer Retention, Upselling, Technical Relations

Industry

Environmental Services

Description

Company Description About Veolia Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environment (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021. www.veolia.com Job Description Job Summary Candidates will be based at customer locations to take care of daily activity and interaction with customers. His key activity will be to work with site team for chemical inventory, daily accurate chemical dosing as per system requirement, taking corrective action, submission of daily report to customer and organization and discussing same with customer, updating customer feedback to reporting manager on daily basis, preparation of daily report & meeting all KPI’s. His performance will be evaluated based on customer retention, upselling at site and building strong technical relations with customers at site. He/She must be willing to relocate and travel when required. Essential Responsibilities / Expectations Day today interaction with customers at site/making daily & monthly reports/ sharing inputs from site with technical team and implementing all technical suggestions for betterment of system. Key Skills Required Troubleshooting at site: Diagnose and resolve technical, mechanical, and chemical issues at site to ensure continued functionality and system reliability. Customer Support: Provide technical assistance, guidance, and training to clients on chemical treatment and system operation with best practices. Documentation: Accurately document all service, and daily/weekly and monthly reports related activities in detailed. Performance Monitoring: Monitor and analyze equipment performance, implementing strategies to improve reliability and efficiency. Collaboration: Work closely with other engineers, technical staff, support function and technical team to resolve complex problems and enhance service quality. Safety Compliance: Ensure all work complies with relevant health, safety, and regulatory standards. Inventory Management: Manage the inventory of chemical stock at site and share input for timely shipment to avoid any surprise Qualifications B.Sc./M.Sc./ B.Tech ( Chemical ) with 4-5 years of work experience Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Contract type: Standard

Responsibilities

The role involves daily interaction with customers at client sites, managing chemical inventory, ensuring accurate chemical dosing, taking corrective actions, and submitting daily reports to the customer and management. Performance is evaluated based on customer retention, upselling, and building strong technical relationships on site.