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Field Service Representative at Woodmont & Grandview Cabinetry

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Construction Experience, Customer Service Skills, Kitchen Cabinet Installation, Proficient Computer Skills, Organizational Skills, Multi-tasking, Prioritization, Valid Driver's License

Industry

Wholesale Building Materials

Description

Job Title: Field Service Representative - DFW builder - Direct Branch Reports to: Operations Manager JOB SUMMARY: Responsible for all field operations and service in designated area/'zone while ensuring a high level of customer satisfaction with the products and services provided by Woodmont Cabinetry. Recruit, train and supervise independent contractor based to ensure 100% FPY installs that meet customer expectations. Perform quality walks to ensure installs and service work performed by independent contractors is performed on-time, complete and no acceptable quality standards. Perform Warranty and unoccupied service work Conduct periodic installation, service and safety field audits to ensure compliance with government regulations and company policies. Process Weekly Installer Payroll for designated area/zone Manage field activities by communicating with all field and office personnel, builder sales representatives, customers and subcontractors in regards to design, installation, service and or safety matters Communicate with Operations and sales staff to determine potential areas of improvement for all field related activities. Support continuous improvements activities throughout the organization ESSEANTIAL QUALIFICATIONS AND SKILLS High School Diploma or GED 3-4 years prior construction experience and/or kitchen cabinet customer service skills Prior kitchen cabinet installation experience Proficient computer skills required including Microsoft office suite ability to function at high level of effectiveness, flexibility, independence and without daily interaction with management. Excellent organizational skills including the ability to multi-task and prioritize workload Valid Driver's license and good driving record.

Responsibilities

Responsible for all field operations and service in designated area while ensuring high customer satisfaction. Manage field activities by communicating with all personnel regarding design, installation, service, and safety matters.