Field Service Specialist at Galls LLC

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Relationship Building, Product Presentation, Fit Consultation, Territory Management, Interpersonal Communication, Public Safety Expertise, Organization

Industry

Public Safety

Description

Field Service Representative- Part-time We’re growing our team and currently hiring for multiple field-based roles – to cover Michigan, New York/Northeast, and Minnesota. We are seeking a trusted Independent Field Service Representative to serve public safety professionals by representing our line of uniforms, body armor, duty gear, and customized protective apparel. This role is centered on service and relationships—helping agencies and individuals find the right solutions to support their mission and keep them safe. Preference is given to retired or active public safety professionals (law enforcement, fire, EMS, corrections, or military) who understand the unique demands of the job and can build credibility with agencies and frontline personnel. WHAT YOU'LL DO · Agency & Community Engagement o Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs. o Provide support through on-site visits, fit consultations, and professional product presentations. o Participate in department meetings, training sessions, and public safety events as a trusted representative. · Customer Service & Relationship Building o Build long-term partnerships with agencies by delivering reliable, honest, and responsive service. o Assist customers with product selection, certified sizing, and customization options. o Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support. · Product & Industry Expertise o Complete all required product and certified sizing training prior to field assignments. o Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear. o Share insights and feedback from the field to help continuously improve offerings and service. WHAT YOU BRING · Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred. · Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders. · A service-first mindset with a focus on relationships over transactions. · Organized, dependable, and able to manage territory activities independently. · Access to reliable transportation and willingness to travel as needed. · Willingness to complete mandatory product and certified sizing training. EOE/Disability/Vets

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Responsibilities

Serve as a trusted representative providing uniform and protective gear solutions to public safety professionals through on-site visits and consultations. Build long-term partnerships with agencies while coordinating with company operations for ordering and delivery.