Recruiting Solutions is seeking a Field Service Specialist for our client in Greer, SC. They are a global leader in the design, development, and supply of innovative powder and pellet mixers, serving a wide array of industries, including plastics, powdered paints, chemicals, construction materials, nutraceuticals, and food industries. For decades, their solutions have set new standards in mixing technology, from laboratory to production-level machines. As a family-owned company, they foster a culture of innovation, quality, and customer satisfaction. This is a direct-hire position with competitive pay and benefits. This position is Monday-Friday 8:00am-5:00pm but will require travel up to 30%. Apply today!

QUALIFICATIONS:

• High school diploma or equivalent required (GED acceptable).
• Practical knowledge of Allen-Bradley and/or Siemens PLCs.
• Strong troubleshooting skills for mechanical, electrical, and PLC-related issues.
• Mechanical aptitude, with a solid understanding of basic mechanical and pneumatic operations.
• Excellent problem-solving and critical thinking abilities.
• Ability to obtain a passport (required for international travel).
• Willingness to travel 35-40% within North America.
• Proficient in Microsoft Office applications.
• Ability to work independently, with a strong sense of responsibility and initiative.
• Availability to work overtime as needed.

• Provide technical support (mechanical/electrical) via phone for our customers, resolving any issues they face.
• Collaborate closely with customers in North America to schedule equipment service and startup.
• Travel to customer sites across North America for mechanical and electrical servicing on existing equipment.
• Support customers on-site for the startup of new equipment, including:
• Checkout and functionality tests of Allen-Bradley (95%) and Siemens (5%) based PLC controls.
• Conduct operator and maintenance training sessions at customer locations.
• Promote aftermarket parts and services during visits to customer sites when necessary.
• Participate in annual training sessions in Germany to stay up-to-date with new developments and equipment.
• Assist in-house with customer trials, ensuring the success of new installations.
• Maintain and manage test equipment and contribute to general warehouse upkeep.