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Field Service Supervisor at CUMMINGS INC

Nelson, Nelson, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service Management, Coordination, Scheduling, Team Leadership, Mentoring, Coaching, Remote Supervision, Productivity Tracking, Performance Measurement, Customer Relationship Management, Supplier Management, Technical Support, OH&S Compliance, Safety Observation, Quality Checks, Continuous Improvement

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented Supervisor – Field Service to join our team specialising in heavy vehicle equipment repairs and maintenance for our Auckland branch. This key appointment is responsible for coordinating all off-site based activities whilst providing direction to a team of dedicated field service technicians. In this role, you will make an impact in the following ways: * Efficiently manage the day to day running of field service work, * Plan, schedule and allocate all field service repair events for Auckland branch, * Lead, mentor, and coach field service technicians - remotely supervise repairs and sign off on Technicians work - track and measure technician productivity and performance, * Building and maintaining relationships with customers and suppliers, * Provide technical support to the staff. * Maintain a safe workplace in accordance with OH&S requirements. * Conduct Job Safety Observations and daily review of technician’s JSA’s * Conduct quality checks * Identify opportunities for continuous improvement initiatives * Maintain a high level of housekeeping, workflow, and traffic management in the site. * Provide remote support to technicians and customers across the Pacific Islands, including coordinating tooling, equipment, and maintaining communication with offshore technicians. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

This key appointment is responsible for coordinating all off-site based activities while providing direction to a team of dedicated field service technicians, efficiently managing the day-to-day running of field service work for heavy vehicle equipment repairs.