Field Service Supervisor at Sani Marc Inc
Brossard, QC J4Y 2P3, Canada -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

0.0

Posted On

09 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Bilingualism, Technical Requirements

Industry

Marketing/Advertising/Sales

Description

FIELD SERVICE SUPERVISOR

Emploi - Permanent Full-time - Controller / Supervisor - mechanic / mechanical / engineering
Succursale: Brossard -Brossard Quebec J4Y 2P3
As soon as possibleSchedule: Monday to Friday (Day)

TECHNICAL REQUIREMENTS OF THE POSITION

  • College studies or experience in a related field
  • Five years of experience in this field.
  • Bilingualism in Quebec.
  • Good communication skills
  • Knowledge of Microsoft tools is required.
  • Mechanical aptitude.

SPECIFIC SKILLS AND REQUIRED PROFILE

  • Organizational skills (work method)
  • Good time manager
  • Customer focus
  • Effective listening and good communicator
  • Leadership qualities
    Disclaimer:
Responsibilities
  • Act as the single point of contact for all customer technical needs nationwide.
  • Handle customer transactions and respond to inquiries by telephone in a professional and timely manner.
  • Manage the distribution of service calls within assigned territories.
  • Perform diagnostics and evaluations related to parts and after-sales service, working closely with technicians, sales representatives, and customers.
  • Address customer complaints or service issues, identify root causes, seek the appropriate support, and implement corrective actions to prevent recurrence.
  • Schedule service calls for electromechanical equipment in coordination with technicians, following company policies and service standards.
  • Maintain a high level of technical knowledge regarding electromechanical equipment, parts, and their functions.
    Requirements:
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