Field Service Supervisor at Vocational Instruction Project

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

65000.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Departmental Operations Management, Security Management, Staff Scheduling, Audit Procedures, Risk Management, Vendor Liaison, Vehicle Maintenance Inspection, Transportation Dispatching, Microsoft Excel, Microsoft Word, Microsoft Access, Written Communication, Verbal Communication, Reporting and Analysis, Safety Hazard Identification, Personnel Supervision

Industry

Hospitals and Health Care

Description

Description • Assist the FTS manager and Senior Director of Operations (FTS) in the management of departmental operations. • Consult with the FTS manager on all matters pertaining to Inspections and departmental operations. • Work closely with the FTS Management in scheduling site visits. • Attend as required staff meetings, manager meetings, project meetings, etc. and actively participate and contribute to discussions. • Inform supervisor of potential areas of concerns and/or volatile situations, safety hazards and building related problems. Where necessary, take corrective action and/or offer appropriate advice to address. • Prepare and submit all required reports including statistical summaries, analyses, and research findings. Maintain services orders database and generate service orders activity reports, offering insights about such activity. • Schedule and perform site evaluations of VIP modalities. Report and analyze results. Advise on corrective action. • Perform other duties and special projects as assigned by the Senior Director of Operations. • Develop and implement audit procedures and practices to test security staff readiness and response time. Measure outcomes and take corrective action where necessary to improve readiness and response times. • Develop and implement a schedule to conduct fire, bomb, safety, and other drills in coordination with Risk Management as indicated by procedure or instructed by Senior Director of Operations. • Serve as a liaison with contracted vendors including alarm companies (Fire, burglar, panic buttons, etc.) ensuring that all alarms are in working order. • Direct supervision of all security, maintenance and drivers in all modalities including the OTP Program. • Maintain security records of daily operations (patrols, incidents, vandalism, etc.). Provide information on emerging trends and take corrective actions where necessary. • Ensure that patrols for loitering are done on a routine basis and that corrective action is taken to address concerns. • Conduct monthly maintenance inspection for each vehicle owned and operated by the agency to ensure the vehicle is properly maintained in accordance with manufacturers’ recommendations. • Oversee transportation unit activities and staff. Collect transportation requests and dispatch drivers as required. • Ensure assigned staff have required licenses in good standing through annual audits and ensure drivers receive and follow the drivers’ policy, including submission of their driving record on a biannual basis. • Perform other duties and special projects as assigned by the Senior Director of Operation Requirements • Associate/BS Degree in related field or a certificate from related trade school with 2 years supervisory experience and 2+ years of security experience. Or experience and 3+ years of security experience • Knowledge of Microsoft Excel, Word, and Access • Knowledge of. Building & Vehicle Mechanics • Current NYS Security Certification Required • Current NYC Fire Department Certificate of Fitness preferred. F01, F02, F07, F80. • Excellent verbal and written communication skills • Current NYS Driver’s License.

Responsibilities

Oversees departmental operations, security staff, and transportation units to ensure safety and operational readiness. Responsible for conducting site evaluations, implementing audit procedures, and managing vendor relationships for alarm systems.