At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world
This Position reports to:
Segment Specialist
Key Responsibilities

We are looking for a Field Service Technician to cover Canada from …. The person will perform the following tasks Preventive maintenance, calibration, and repair of laboratory equipment. Reporting to the Segment Specialist L&W Division, your hands-on experience, and knowledge of customer needs will not only help you build strong customer relationships but also identify new business opportunities.

• Provide exceptional and professional service, remotely or on site, to maintain proper functioning of quality control equipment,
• Work performed at the customer’s site: Preventive maintenance, repair, installation, and training.
• Telephone support for customers.
• Exceed customer expectations by understanding and anticipating current and potential needs.
• Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.

What it takes to Run what runs the world

• Instrumentation or electronics technical diploma
• More than 5 years’ experience in customer service.
• Strong knowledge and practical experience in servicing, maintenance, commissioning and repair of pulp and paper quality control equipment.
• Excellent mechanical skills.
• Good knowledge of the Windows environment and the Microsoft Office suite
• Valid driver’s license and passport are required.
• Availability for travel to customer sites is about 50% in various provinces.
• Collaborative, solution-oriented attitude and strong communication skills.

What’s in it for you:
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you’re solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
Lead the way. This is where progress moves faster, teams turn enthusiasm into action, and we’re engineered to outrun expectations. Run What Runs the World.

ABBCareers

RunwithABB

Runwhatrunstheworld

LI-Hybrid

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process

• Provide exceptional and professional service, remotely or on site, to maintain proper functioning of quality control equipment,
• Work performed at the customer’s site: Preventive maintenance, repair, installation, and training.
• Telephone support for customers.
• Exceed customer expectations by understanding and anticipating current and potential needs.
• Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB