Field Service Technician-Asheville, NC at QUALITY DATA SYSTEMS INC

Asheville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

30.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Installation, Repair, Customer Service, Communication, Time Management, Self-Starter, Relationship Building, Technical Skills, Preventative Maintenance, Troubleshooting, Software Upgrades, Hardware Upgrades, Driving, Physical Fitness

Industry

Financial Services

Description

Job Details Level: Entry Job Location: Asheville, NC - Asheville, NC Salary Range: $17.00 - $30.00 Job Category: Installation - Maint - Repair Field Service Technician – Asheville, NC Are you a hands-on problem solver who enjoys building relationships, working independently, and taking pride in doing what’s right—even when no one’s watching? At Quality Data Systems (QDS), integrity, excellence, and service are at the heart of everything we do. We’re looking for a Field Service Technician who shares these values to join our team. In this role, you’ll travel within a 100-mile radius of your home base Monday through Friday, installing, maintaining, and repairing a wide range of cash automation equipment including counters, recyclers, and ATMs. You’ll have the opportunity to build lasting relationships with our clients while delivering exceptional service and upholding the high standards that make QDS a trusted partner across the region. The individual in this position must live within 20 miles of Asheville, NC. Approved living locations include: Hendersonville, Black Mountain, Fairview Please note: Field Service Technicians participate in a rotating schedule of evening and weekend on-call assignments, ensuring our clients receive timely support outside of standard business hours. (Determined by territory) What You’ll Do: · Bring live and troubleshoot ATMs, ITMs, TCRs, Currency Discriminators, and Coin machines · Upgrade software and hardware · Diagnose system complications and perform repairs · Perform preventative maintenance · Communicate effectively with QDS team members and customers Qualifications What We’re Looking For: Past successful candidates have had experience or backgrounds in installation or repair of cash automation equipment, office equipment, POS systems, security equipment, and electrical or HVAC backgrounds. · High school diploma required; associate degree preferred · 1+ years of experience as a field service technician preferred · NCR Certification /OEM ATM/ITM certification a plus (Hyosung, NCR, Diebold, etc.) · People person! Friendly and sociable with great relationship building skills – ability to create an instant rapport with customers. · Self-starter with strong work ethic and ability to work independently · Clean and neat appearance · Strong communication and relationship-building skills · Ability to prioritize travel schedule and manage time effectively · This position requires a valid driver’s license and clean driving record · This position requires successfully passing a background check and drug screening, in accordance with applicable federal, state, and local laws. Benefits: · Competitive salary · Health, dental, and vision insurance (Employee only dental and vision are free!) · Generous PTO & Sick Time · Chaplaincy & Employee Care · Retirement plan with company match · Professional development and growth opportunities About Us: Founded in 1983, Quality Data Systems (QDS) is proud to be a family-owned cash automation company that specializes in helping financial Institutions and retailers use the latest technology to automate cash handling. At QDS, our values are everything. We were honored as the #1 company in Values by The Charlotte Observer, out of more than 2,000 businesses in the area. Since 1983, we’ve built a reputation for excellence by creating a workplace where hardworking, values-driven people find purpose, fulfillment, and fun. We’re more than a cash automation company - we’re in the people business. Through leadership development and a servant-minded culture, we help our team grow not just professionally, but personally. At QDS, we’re a Super Bowl-caliber team, and we’re looking for our next class of rising stars. Could one of them be you? Position Work Conditions & Physical Requirements: · Frequent driving (up to 6–8 hours/day) · Working with hands · Physical activity including standing, sitting, bending, and twisting · Working outdoors in varying weather conditions · Stretching and reaching overhead · Lifting objects weighing up to 50-75 pounds

Responsibilities

The Field Service Technician will install, maintain, and repair cash automation equipment, including ATMs and currency machines. The role involves troubleshooting issues and performing preventative maintenance while building relationships with clients.