WHAT YOU NEED

• ASTTBC Certification (mandatory for this role)
• A valid driver’s license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills and the ability to work efficiently with minimal supervision.

As an ASTTBC-certified Field Service Technician, you’ll take a lead role in delivering top-tier service to our generator clients by:

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.
• Other tasks and responsibilities as may be required.