Field Service Technician at BYD Europe

Hoofddorp, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Systems, Electrical Systems, Dutch, English, Chinese, Communication Skills, Problem-Solving, Team Player, Independent Work, Driving License, High-Voltage System Operations, Travel, Electric Vehicle Aftersales Service

Industry

Motor Vehicle Manufacturing

Description

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. Key Responsibilities: Provide on-site vehicle repair service for end customer Offer remote technical support end customer to solve the technical problem Drive quality and R&D resources from headquarters to promptly respond to and address market issues escalated form customer Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer technical solutions, and track real-time vehicle handling progress Collect vehicle quality issues through multiple channels, push for improvements at the source, and validate the effectiveness of market solutions Closely work together with Area Service Managers, AS Field Engineers and the entire technical and warranty team Closely work together with the Denza department Perform on site technical support during launch and other events where Denza products are being displayed Ensure together with the Field Engineers that any software update or other quality related update is tested and verified prior to its release Skills, Qualifications, and Experience Required: Solid knowledge of mechanical and electrical systems. Fluent in Dutch and English; Chinese language skills are a strong plus. Excellent communication skills with a strong problem-solving mindset. A strong team player with the ability to work independently on technical issues. Valid driving license and certification for high-voltage system operations. Willingness to travel frequently to provide on-site support. Prior experience in electric vehicle aftersales service is highly preferred. We Offer: Competitive remuneration based on performance and experience. Opportunities for department and company-wide team building events. A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy. If you align with our mission and have the skills we need, apply to be our Finance Assistant in France today. Join us in our journey towards a sustainable future! Location: Netherlands Type of Employment: Full-time

Responsibilities

The technician will provide direct on-site vehicle repair service and remote technical support to end customers to resolve technical issues. Key duties also involve utilizing big data for remote diagnostics, collecting quality issues, and collaborating with various internal teams to drive improvements and track progress.