WHAT WE ARE LOOKING FOR:

• Must possess a trade certification or equivalent with 3- 5 years’ experience in a machining environment.
• Community college degree or equivalent from two-year college or technical school; including a minimum of 4 years of related experience and or training; or equivalent combination of education and experience.
• Knowledge and experience with automation, PLC’s and HMI’s is considered an asset.
• Mechanical/technical aptitude of machinery, packaging or manufacturing processes is an asset.
• Must be able to manufacture parts on conventional mills or lathes.
• Must be able to read standard vernier calipers and micrometers in both Imperial and Metric systems.
• The ability to speak and communicate effectively before groups of customers or employees of organizations, to relay technical / mechanical data.
• Must be able to use Microsoft Word, Excel, Outlook and other software applications.
• The ability to read and interpret engineering drawings. The ability to use CAD software (SolidWorks, Draftsight) to view drawings and product layouts.
• The ability to write reports and correspondence to relay technical / mechanical data is mandatory. The ability to document installations, field issues, and concerns and record “as built” installations and then create reports and “lessons learned” for engineering updates to customer site files and continuous improvement.
• Excellent trouble-shooting and problem-solving skills. The ability to adapt and react to ensure a high-quality installation in a time sensitive environment.
• Experience with on-site risk assessments and evaluations would be beneficial.

POSITION PURPOSE:

Apply your millwright expertise in a hands-on, customer-facing role with extensive travel across Canada and the U.S., plus occasional global projects.
At Septimatech, we’re looking for a skilled Field Service Technician with a Millwright certification who thrives on solving problems, working hands-on with equipment, and supporting customers directly. In this role, you’ll travel extensively across Canada and the U.S., with occasional opportunities for global assignments, to deliver high-quality installations and on-site solutions. You’ll be the face of Septimatech for our customers, ensuring our products are installed correctly, run smoothly, and deliver the performance our customers expect, while sharing your expertise through training and representing our commitment to exceptional quality and service.
If you’re a certified Millwright who thrives in a fast-paced, hands-on environment and enjoys travel, we’d love to hear from you. Join Septimatech and play a vital role in delivering customer success, solving problems on-site, and showcasing the quality and reliability of our products across North America and beyond.

WHAT YOU WILL DO:

• Travel extensively (up to 70% of work time), including internationally and often on short notice, to customer sites for Septimatech product installations.
• Meet customer’s needs during installations, including portraying a good image of Septimatech, solving production problems, and training the customer on product use.
• Work with Service Supervisor and Customer Service Coordinator to schedule installations at customer sites.
• Possess product knowledge of all our products and customer applications and identify possible future product portfolio needs.
• Review the scope of projects to ensure customer needs and expectations are understood, and proper tools and equipment are obtained before starting installations.
• Provide detailed feedback for root cause analysis to design, sales, or manufacturing teams for corrective action, including drawings, measurements, and recommendations for improvement.
• Complete all documentation and reports within the scope of the job, including but not limited to, customer supplied product/non-conforming material, service reports, in-field action reports, expense reports, hazard assessment checklists, and customer request forms.
• Follow standard installation procedures.
• Troubleshoot problems and modify or fabricate parts as required at the job site, with or without drawings.
• Schedule and conduct meetings for pre- and post-service work.
• Provide clear communication with Customers, Engineering, Sales, and other department Leaders.
• Work in compliance with the company’s Health & Safety policies and procedures, the OHSA and Regulations, and any relevant Health & Safety legislation.
• Take special care at customer plants to meet their safety standards and have appropriate safety equipment in place for the job.
• Follow Septimatech’s safety standards and policies as the minimum requirement in case of no customer safety regulations.
• Employee would be occasionally required to lift and / or move up to 50 pounds.
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• Please note that the duties, skills, and requirements in the posting are common to the role and do not represent an exhaustive list of tasks and duties. Some of the items may be subject to change based on needs of the business and job function.