Field Service Technician at DataField Technology Services

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

30.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Low-Voltage Systems, IP CCTV Networking, Access Control Integration, System Troubleshooting, VMS Configuration, Network Integration, Blueprint Reading, NEC Compliance, NFPA 72, Multi-meter Usage, Customer Service, Technical Documentation

Industry

Telecommunications

Description

Description We are currently seeking a highly skilled and autonomous Low-Voltage Security Technician for a 6-month contract-to-hire opportunity with our client. In this dynamic, field-based role, you will serve as the technical expert and face of the company, responsible for diagnosing, repairing, and programming complex security and surveillance networks. Your day-to-day will involve expert-level troubleshooting, system configuration, and seamless integration of IP CCTV networks, Video Management Systems (VMS), and advanced access control solutions. The ideal candidate is a dedicated problem-solver with a strong background in low-voltage electrical systems, basic IT/networking principles, and a working knowledge of the National Electrical Code (NEC). If you thrive on independent troubleshooting, hardware integration, and delivering top-tier customer service, this contract-to-hire position offers an excellent pathway to long-term career growth. Requirements ESSENTIAL FUNCTIONS AND BASIC DUTIES System Diagnostics & Troubleshooting: Perform expert-level troubleshooting of complex low-voltage systems. Rapidly identify and resolve ground faults, open circuits, and communication errors across IP CCTV networks, fire alarm panels, access control, and intrusion detection systems. CCTV & Video Management: Install, aim, and focus IP/analog cameras (including PTZ). Configure NVRs/DVRs, optimize video storage, adjust frame rates, and seamlessly integrate Video Management Systems (VMS) like Milestone, ExacqVision, or Genetec. Access Control Integration: Wire and install electronic door hardware, magnetic locks, door strikes, and card readers. Configure access control panels and integrate them with overarching building security software. System Restoration & Configuration: Repair, replace, and configure defective devices. Terminate wires, test circuits, and ensure systems are functioning at 100% capacity. Network Integration: Assign IP addresses, configure network settings, and ensure seamless communication between hardware devices and head-end software. Client Consultation: Serve as the face of the company in the field. Provide honest, highly technical solutions to client problems while maintaining a professional appearance and building customer trust. Documentation: Complete required service tickets, site logs, and material usage reports accurately and in a timely manner. Stakeholder Communication: Effectively communicate technical information, system statuses, and project updates with clients, project managers, and customer service staff. SKILLS/ABILITIES Technical Mastery: Deep understanding of low-voltage circuits, relays, and multi-meter usage. Highly proficient in configuring IP-based security devices and troubleshooting complex system integrations. Code & Compliance Knowledge: Strong working knowledge of NFPA 72, National Electrical Code (NEC), and local building/fire codes as they relate to low-voltage installations. Blueprint Reading: Ability to easily read, interpret, and work from blueprints, riser diagrams, and complex technical schematics. Autonomy & Problem Solving: Strong analytical abilities and a sense of urgency. Must be able to independently assess a broken system, identify the fault, and execute the repair without hand-holding. Teamwork & Collaboration: A dedicated team player capable of coordinating with installation teams, sales staff, and IT departments to complete complex projects. Interpersonal Skills: Strong customer service and public relations skills; excellent verbal and written communication. Organization: Highly accurate, detail-oriented, and capable of managing your own daily service schedule efficiently. REQUIRED KNOWLEDGE & EXPERIENCE Experience: 3+ years of direct, hands-on experience installing, programming, and troubleshooting CCTV, Access Control, Fire Alarms, and other Security systems. Low Voltage & Networking: Advanced knowledge of low-voltage electrical systems and basic IT/networking principles (IP configurations, routers, switches). Tools: Mastery of the proper use of assorted hand tools, power tools, and diagnostic equipment. EDUCATION/CERTIFICATION High school diploma (2-Year Associate degree preferred, but not required). Valid driver’s license with a clean driving record. Must pass a background check and pre-employment BCI records check. WORKING CONDITIONS Office and field environment; limited travel expected. Drug-Free Workplace Program. Occasional weekend work required.

Responsibilities

Diagnose, repair, and program complex security and surveillance networks, including IP CCTV and access control systems. Serve as the primary technical contact for clients while ensuring all systems are fully operational and compliant with codes.