Field Service Technician at Dragonfly Recruiting

Plain City, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Skills, Customer Service, Troubleshooting, Repair, Maintenance, Documentation, Training, Communication, Problem-Solving, Analytical Skills, Electrical Systems, Mechanical Systems, Electronic Systems, Diagnostic Tools, Time Management, Safety Procedures

Industry

Staffing and Recruiting

Description

Dragonfly Recruiting is looking for a dedicated Field Service Technician to join our dynamic team. In this role, you will be responsible for the installation, maintenance, and repair of various equipment at client sites. The ideal candidate will possess strong technical skills and a commitment to delivering top-notch customer service, ensuring that clients receive efficient and effective solutions. Key Responsibilities: Install, troubleshoot, repair, and maintain equipment at customer locations. Conduct routine and preventive maintenance to ensure optimal performance of equipment. Document all service work, including parts used and time taken for each job. Provide technical support and training to clients to facilitate proper equipment use. Maintain a friendly and professional demeanor with clients while addressing their needs. Respond to emergency service requests promptly and efficiently. Adhere to all company policies and procedures, especially regarding safety. Collaborate with team members and communicate effectively to resolve issues. Participate in ongoing training to stay up-to-date with the latest technologies and service practices. Manage time efficiently and effectively to meet service level agreements. Qualifications: High school diploma or equivalent; technical certification preferred. 1-3 years of experience in a field service or technical support role. Strong understanding of electrical, mechanical, and electronic systems. Proficient in using diagnostic tools and equipment. Excellent problem-solving and analytical skills. Strong communication skills and customer-oriented attitude. Ability to work independently with minimal supervision. Valid driver’s license and clean driving record. Willingness to travel to various job sites; must be flexible with working hours. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development 401(k) Dental insurance Employee discount Flexible spending account Health insurance Paid time off Referral program

Responsibilities

The Field Service Technician will install, troubleshoot, repair, and maintain equipment at customer locations. They will also conduct routine maintenance and provide technical support and training to clients.