** Field Service Technician at DWYER INSTRUMENTS, LLC

Simi Valley, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service, Troubleshooting, Customer Service, Technical Support, Installation, Configuration, Quality Assurance, Documentation, Communication, Teamwork, Electrical Aptitude, Safety Practices, Problem Solving, Equipment Management, Product Assembly, Technical Training

Industry

Automation Machinery Manufacturing

Description

Description Position Summary: DwyerOmega is seeking a Field Service Technician who can support SensoScientific’s wireless monitoring products by conducting repairs, troubleshooting electronics, and taking service trips to customer sites. This is a dynamic role that requires excellent problem-solving skills, technical knowledge, and exceptional customer service skills. Who We Are Looking For: The ideal candidate has excellent communications skills and can explain technical concepts to non-technical users and customers clearly. A team player who can work in different environments and has an electrical aptitude to solve all types of service problems. What You’ll Do: System Installation: Assist in the installation of sensors, devices, and monitoring systems at client facilities. Setup and Configuration: Configure equipment according to client specifications and ensure proper functionality. Quality Assurance: Perform tests and inspections to confirm proper operation of installed systems. Documentation: Maintain detailed records of installations, including diagrams, client feedback, and inventory of used equipment. Client Interaction: Communicate effectively with clients to address their needs, provide updates, and train them on the use of installed equipment as needed. Troubleshooting: Assist in diagnosing and resolving technical issues that arise during installations. Equipment Management: Maintain and manage tools and equipment required for installations, reporting any issues or needs for replacement. Manage both areas of routine such as answering technical support calls, responding to emails on post sale product support, and travel to customer sites for troubleshooting support. Troubleshoot and maintain instruments that interface to customer’s control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers. Document field service customer site visits via Field Service Reports and expense reports. Product Assembly: Assemble and configure products ready to be shipped when not traveling. Safety Maintain a safe and organized work environment by following safe work practices and company safety policies. Train employees in job-specific work and safety procedures. Actively participate in safety training and promptly report unsafe conditions, incidents, or near misses. Communication Communicate clearly and professionally in English, both verbally and in writing. Maintain effective working relationships with employees, peers, management, and cross-functional partners. Prepare and present departmental reports and operational updates as required. Requirements What You’ll Need: Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience. 0-3 years progressive related work experience of which 3+ years' work experience with wireless monitoring systems, installing at customer sites and/or process controls is a plus. Excellent verbal and communication skills, with the ability to explain technical information to non-technical users and customers. Ability to troubleshoot complex issues on different types of electronic components. Physical/Travel Requirements This position requires sitting and talking on the phone for extended periods of time and using a computer keyboard. Field service trips may require extended periods of standing, walking, bending, lifting up to 50lbs., gripping, wrenching, and twisting. May be required to climb ladders, work in confined spaces, using man-lifts and climbing aloft harnesses and travel out of state. The candidate must be able to work overtime when required, maintain a valid driver's license, have a valid passport, and the ability to travel worldwide for extended periods of time (30/40% of the time). We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We're happy to discuss compensation openly throughout the hiring process.

Responsibilities

The Field Service Technician will assist in the installation and configuration of wireless monitoring systems, perform quality assurance tests, and maintain documentation of installations. They will also troubleshoot technical issues and manage equipment necessary for service trips to customer sites.