We are currently seeking a skilled and reliable Service Technician with a strong background in electrical systems and experience in critical power environments.

POSITION OVERVIEW:

As a Service Technician, you will be responsible for equipment installations, preventative maintenance, battery change-outs, equipment commissioning, and troubleshooting electrical systems in critical power facilities, data centers and IT Rooms. You’ll work both on-site at customer locations and in our manufacturing plant when not scheduled on service calls. This is a physically demanding role that requires lifting, travel, and flexibility in scheduling.

QUALIFICATIONS & SKILLS:

• High school diploma or equivalent required; college or trade school education preferred
• Minimum 1 year of experience in a critical facility or relevant technical training
• Solid knowledge of AC/DC electrical systems and principles
• Proficient in using test equipment such as multimeters and battery analyzers
• Must hold a valid driver’s license with a clean driving record
• Flexible schedule with ability to work overtime, late hours, and weekends as needed
• Capable of lifting and handling 5075 lb. batteries regularly
• Selfmotivated and able to work independently with minimal supervision
• Strong attention to detail with excellent communication skills
• Basic computer skills, including Microsoft Word and Excel

• Perform preventative maintenance (PM) on UPS systems, battery systems, and DC power equipment
• Install electrical equipment, including battery cabinets, maintenance bypass panels, battery monitoring systems, and DC systems
• Troubleshoot and respond to emergency service calls
• Maintain accurate service records and documentation
• Provide exceptional technical support to internal teams and external customers
• Support manufacturing operations when not on service assignments