Field Service Technician- EPOS

at  Ricoh

City, Hgo., Mexico -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Apr, 2025Not Specified23 Jan, 2025N/AGood communication skillsNoNo
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Description:

  • Job Reference: 1552733269-2
  • Date Posted: 16 January 2025
  • Recruiter: Ricoh
  • Location: City, Swindon
  • Salary: On Application
  • Sector: Business development, Creative & design, Engineering, Installation, Print, Technology
  • Job Type: Permanent

Responsibilities:

  • To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements
  • To maximize revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties
  • Management and control of vehicle/site stock, to improve first time fix levels to customers
  • Manage used stock returns to ensure maximum throughput into the repair cycle
  • Effectively repair customer equipment to maintain the highest levels first time fix
  • Customer centricity, ensuring high levels of customer satisfaction


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Engineering Design / R&D

Technician

Graduate

Proficient

1

City, Hgo., Mexico