Sector: Business development, Creative & design, Engineering, Installation, Print, Technology
Job Type: Permanent
Responsibilities
To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements
To maximize revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties
Management and control of vehicle/site stock, to improve first time fix levels to customers
Manage used stock returns to ensure maximum throughput into the repair cycle
Effectively repair customer equipment to maintain the highest levels first time fix
Customer centricity, ensuring high levels of customer satisfaction
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