Field Service Technician at Harvard Integrations LP

Tea, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

30.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service, Customer Support, OSHA Compliance, EPA Compliance, Labor Law Compliance, Site Installation, Electrical Repair, Mechanical Repair, Painting, Fabricated Systems Repair, Hand Tools Usage, Powered Tools Usage, Work at Heights, Personal Lifts Operation, Performance Management, Welding

Industry

Manufacturing

Description

Description Provide service and customer support during field visits related to warranty and product installation. Job Responsibilities/Key Accountabilities Lead all activities related to field service work. Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws. Follow all rules established by the site. Coordinate activities with customers and their contractors while on site. Perform supervisory activities with site installations. Document and record all field service activities. Perform activities to install or repair electrical, mechanical, paint, or fabricated systems. Use hand tools, powered tools, work at heights, use personal lifts, etc. Be the point of contact with customer with new or ongoing issues. Maintain service vehicle. Manage on-site employee performance, resolve concerns, and communicate clearly with Field Service Manager. Train employees in new responsibilities and assist in production-related duties when needed or when not traveling. Interface with other shop supervisors, staff, production management, production supporting design engineers and management. Follow all established quality guidelines. Maintain a clean and orderly work area. Perform manufacturing and maintenance duties between field service trips. Perform additional duties as requested. Additional Requirements Licenses/Certifications: YES If yes, please list all requirements: Complete and maintain the 30-hour OSHA certification. Valid driver’s license. Passport Requirements Minimum 5 years of experience in manufacturing. Electrical experience is preferred. Excellent communication skills – ability to communicate effectively with all levels of employees, vendors, other departments, and customers. Desire to build strong team, coach and develop employees. Strong computer skills including use of Excel, Word, PowerPoint, and job cost/inventory control software systems. Ability to read, understand and interpret structural and electrical drawings. Strong knowledge of heavy steel fabrication, welding, sheet metal and industrial painting, electrical processes, rigging, and transportation. Proficiency in current processes used within the production environment. Willingness to develop skill sets to understand all aspects of manufacturing. Ability to support manufacturing on-site in Tea, SD during non-travel time. Educational Requirements/Degree(s) High school education preferred.

Responsibilities

This role involves leading all field service activities, including providing service and customer support for warranty and product installation, while ensuring compliance with all applicable laws. Key duties include coordinating on-site activities, performing installations or repairs on electrical, mechanical, or fabricated systems, and managing on-site employee performance.