Field Service Technician I at Quest International

, , United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

29.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Equipment Repair, Troubleshooting, Preventive Maintenance, Digital Multimeter, Electro-mechanical Repair, Circuit Board Replacement, Technical Documentation, Windows 10/11, Network Troubleshooting, Customer Service, Installation, Diagnostic Equipment

Industry

Repair and Maintenance

Description

FIELD SERVICE TECHNICIAN I Location: Detroit, MI | Field-Based Job Type: Full-Time, Temp-to-Hire Pay: $24.00–$29.00 per hour Overtime: Overtime eligible Travel: Up to 80%, including overnight travel Required Test: Human Performance Test ABOUT QUEST INTERNATIONAL Quest International provides technical field service, equipment repair, preventive maintenance, and lifecycle support for medical, industrial, diagnostic, laboratory, and electro-mechanical equipment. As a Field Service Technician I, you will represent Quest directly at customer locations. You will troubleshoot equipment, complete repairs, document your work, and communicate professionally with customers and internal technical teams. WHAT YOU’LL DO * Travel to customer locations to install, inspect, maintain, troubleshoot, and repair equipment. * Perform preventive and corrective maintenance on medical, industrial, diagnostic, laboratory, OEM, and electro-mechanical equipment. * Diagnose equipment failures using a digital multimeter, hand tools, power tools, and approved diagnostic equipment. * Troubleshoot equipment to the field-replaceable unit, module, part, or component level. * Repair or replace circuit boards, power supplies, sensors, motors, wiring, connectors, harnesses, modules, and mechanical assemblies. * Follow service manuals, diagrams, standard operating procedures, safety requirements, and customer-site protocols. * Complete accurate service reports documenting the problem, troubleshooting performed, parts used, work completed, and recommended next steps. * Communicate professionally with customers, technical support, service leadership, and internal Quest teams. * Use Windows-based systems to access service information, manage files, review diagnostic information, and support equipment troubleshooting. WHAT YOU’LL BRING * At least one year of professional hands-on experience in field service, equipment repair, industrial maintenance, medical equipment service, electronics repair, appliance repair, automotive diagnostics, installation, or another electro-mechanical technical role. * Experience using a digital multimeter or comparable diagnostic tool. * Experience working with wiring, connectors, harnesses, circuit boards, electronic components, equipment modules, or mechanical assemblies. * Ability to read and follow technical manuals, diagrams, service procedures, SOPs, and safety instructions. * Basic Windows 10/11 skills, including: * File and folder management * Task Manager * Event Viewer * ping, ipconfig, and tracert * Static versus DHCP IP addressing * Network-adapter settings * Remote Desktop or similar support tools * Valid driver’s license and reliable personal vehicle. * Ability to meet the required automobile-insurance standards. * Ability to travel up to 80%, including overnight travel, early departures, and changing customer schedules. * Ability to lift up to 50 pounds and perform physical field-service work. * Ability to work independently and professionally at customer locations. * Willingness to complete the required Human Performance Test. * Willingness to accept a full-time, temp-to-hire employment structure. PREFERRED EXPERIENCE * Medical, industrial, diagnostic, laboratory, optical, manufacturing, or OEM equipment service. * FRU, module, board, part-level, or component-level troubleshooting. * Experience using a vacuum or pressure meter, frequency counter, oscilloscope, power supply, cable tester, or electronic diagnostic tester. * Experience replacing boards, sensors, motors, power supplies, wiring, connectors, harnesses, or assemblies. * Command Prompt or PowerShell familiarity. * BMET, electronics, electrical, automotive, aviation, robotics, mechatronics, industrial-maintenance, trade-school, or military technical training. * Strong customer-service and service-documentation experience. VEHICLE AND INSURANCE REQUIREMENTS You must have a reliable personal vehicle available for work-related travel and be able to obtain and maintain at least: * $100,000 bodily injury liability per person * $300,000 bodily injury liability per accident * $100,000 property damage liability PAY AND BENEFITS * Hourly Pay: $24.00–$29.00 * Overtime: Eligible based on business needs and applicable wage-and-hour requirements * Employment Type: Full-Time, Temp-to-Hire Quest benefit programs may include: * Medical insurance * Dental insurance * Vision insurance * 401(k) * Life insurance * Supplemental insurance options Eligibility and effective dates depend on employment status, plan requirements, and applicable benefit terms. HIRING PROCESS Qualified candidates may be asked to complete: * Resume and employment-application review * Recruiter phone or virtual interview * Hiring-manager review * Travel, vehicle, insurance, schedule, and pay confirmation * Basic Windows and technical-skills validation * Human Performance Test * Professional reference checks before an offer * Background check and other required pre-employment steps EQUAL EMPLOYMENT OPPORTUNITY Quest International is an Equal Opportunity Employer. Employment decisions are based on job-related qualifications, demonstrated experience, business requirements, and the ability to perform the essential functions of the position. Qualified applicants with criminal histories will be considered in accordance with applicable federal, state, and local laws.

Responsibilities

Install, maintain, and repair medical and industrial electro-mechanical equipment at various customer sites. Document all service activities and communicate professionally with clients and internal technical teams.