ASMPT SMT is hiring an experienced Field Service Technician II to service and support our customers in the region. The primary responsibilities are to coordinate, manage, implement and /or perform service for new equipment installation, equipment and or system repairs.

QUALIFICATIONS AND SKILLS:

• Must be a self-starter with minimal supervision needed.
• Excellent hands-on skills and ability to navigate through complex problems.
• Good written and oral communication and interpersonal skills.
• Strong analytical background.
• Proficient in Microsoft Office programs.
• Ability to logically troubleshoot complex hardware, software, application and process related issues and convey this information in a way the customer understands.
• Practical / theoretical in-depth knowledge of PLS / PRS software products.
• Intermediate to advanced level of experience with the installation, networking, functional use, and troubleshooting of PLS / PRS products.
• Must be able to work overtime and weekends, as needed.

EDUCATION AND EXPERIENCE:

• Associate degree or 1-2 years of vocations technical training preferred. HS diploma or equivalent required. Specialized skill training/certification may be required.
• Experience within the SMT industry preferred.
• SW and networking experience required.
  Job Types: Full-time, Permanent
  Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off

Work Location: In perso

• Leading complex equipment trial runs, investigative tests, repairs and overhauls.
• Experience with networking, SQL databases and servers.
• Proven experience and strong affinity for working with SW tools.
• Proven experience analyzing and interpreting large amounts of complex data (i.e. bug reports, production data).
• Providing complex product and service training to customers.
• Leading and participating in complex maintenance of tools, test equipment, etc., and documenting all inspections, maintenance and repair work, and failures.
• Leading and participating in complex service calls and interfacing with customer personnel to provide quality service and feedback on problem evaluation and resolution.
• Leading assessment of complex product/equipment performance based on field support data and design modifications or improvements.
• Performs complex and technically demanding work within technical area.
• Ability to troubleshoot and consult on potential problems and provide effective solutions in relation to application of concepts, techniques, knowledge, or processes.
• Successfully demonstrate leading-edge or extensive knowledge in a technical or specialty area.
• Providing expert advice, training, and technical assistance to support staff, other Field Service team members and train other employees as needed.