FIELD SERVICE TECHNICIAN – IT SUPPORT (CLIENT-SITE FOCUSED)

Selsey, PO20 with local client site visits (must be a driver with a clean licence)
£28,000 – £36,000 plus benefits including a 9-day working fortnight, pension, company van and fuel
Are you a hands-on IT professional with a passion for solving problems where they happen – at the source? We’re looking for a Field Service Technician to deliver exceptional technical support to clients on-site. You’ll be the face of IT when clients need you most – whether that’s deploying new hardware, tackling emergency server issues, or guiding users through on-site troubleshooting.
When you’re not out in the field, you’ll be based at the Selsey HQ. My client has an excellent reputation for customer service and client satisfaction, so we are looking for a confident IT Technician who can provide a fantastic level of service to clients at all times.

• Deploy and configure hardware including laptops, desktops, phones, printers, routers, switches and more
• Act as a first responder to urgent on-site hardware failures, including critical network infrastructure
• Provide clear, professional communication with both technical and non-technical users
• Collaborate with suppliers and third-party partners to resolve issues
• Take full ownership of assigned tickets, ensuring thorough resolution and follow-up