Field Service Technician at Nailor Industries of Texas, Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC maintenance, Diagnostic testing, Equipment commissioning, Technical support, Customer service, Communication skills, Report writing, Product application, Troubleshooting, Field service, Warranty management, Project coordination

Industry

Industrial Machinery Manufacturing

Description

Nailor Industries, Inc. is an industry leading global manufacturer of commercial HVAC air distribution and control products. We are seeking a suitably qualified Field Service Technician to join our team. Field Service Technician: Service, Repair, Perform Diagnostic, Commission, start-up and Maintenance of our HVAC equipment including Rooftop Units and Hydronic Equipment in the U.S for Warranty issues and for Service request for Commercial applications. Must be able to travel by plane or car with no restrictions and hold a valid driver's license with no restrictions. Tech to be able to perform all types of work and have the ability to lift tools and heavy objects. Familiarity with HVAC customer service principles, good communication skills and provide word-based reports for Field jobs. When not traveling the tech will report to the Houston office to assist the Application Group. Duties Include: * Fielding product application calls, pre-sale technical support. * Serve as first line of defense to diagnose potential field service and warranty issues.  * Develop and administer action plans to remedy customer Field issues. * Interaction with order entry, customer service, sales, engineering, and manufacturing is required to review and process all special sales orders to ensure they are accurately documented prior to releasing to manufacturing.  This position also works with manufacturing to support the production process while driving manufacturing initiatives to improve quality. You will also work on projects with Product Managers for upcoming jobs and be involved in the Engineering aspect of the design and manufacturing process. We just don’t manufacture boxes; we are an innovative custom design build company. Benefits include Medical, 401K, Vacation, etc. Look on our website to view our wide range of products and affiliated companies.

Responsibilities

The Field Service Technician will perform maintenance, repairs, and diagnostics on HVAC equipment while providing technical support and warranty resolution. When not traveling, the technician will assist the Application Group in the Houston office with product inquiries and manufacturing support.