Field Service Technician at OWL Services

Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

25.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Electro-mechanical repair, Point of sale systems, Security equipment maintenance, Alarm systems, Mechanical aptitude, Problem-solving, Safety protocols, Work order management, Technical documentation, Hand tools, Power tools, Computer proficiency, Smartphone proficiency, Driving

Industry

Facilities Services

Description

Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com [https://owlservices.com/] and follow us on LinkedIn [https://www.linkedin.com/company/owl-services-northamerica]. The Role The position is responsible for servicing and installing various electronic equipment to include security and point of sale. Essential Duties and Responsibilities * Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment. * Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner. * Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment. * Utilize various testing devices, multiple hand and power tools related to the job.  * May be temporarily assigned to other geographical area to provide support with new installations and upgrades. * Other duties as required. Minimum Qualifications * Mechanical aptitude and troubleshooting skills required. * Must be able to work independently and be a strong problem-solver. * Strong attention to safety and willingness to follow all safety protocols. * 24/7 on-call rotation with other techs in your area. * Must be able to travel up to 30-40% overnight. * Experience with various POS systems (Verifone/NCR) a plus. * Experience with Alarms a plus. * High school diploma or equivalent. * Good driving record is required. * Ability to use a computer and smartphone proficiently. Physical Demands and Work Environment The physical demands include moderate with some strenuous physical exertion including the ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Must be able to climb a ladder and lift/carry up to 70 lbs. Work will be performed both outdoors and indoors. Compensation and Benefits * 10 Paid Holidays * Flexible Time Off * 401(k) Company Match * Health, Dental, and Vision Insurance * HSA and FSA * Disability & Occupational Accident Insurance * Company-Paid Life Insurance Policy * Employee Assistance Program (EAP) * World-class paid training program for you to learn the skills for long term career success. Requisition # 3744

Responsibilities

The Field Service Technician is responsible for troubleshooting, installing, and repairing various electro-mechanical devices, including security and point of sale equipment. They must complete service requests professionally while adhering to safety protocols and maintaining accurate work order documentation.