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Field Service Technician at Pacific Advisory Service
, , -
Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Electrical Engineering, Industrial Electronic Repair, CNC, Troubleshooting, Customer Service, Technical Analysis, Detail-Oriented, Self-Motivated, CAD, CAM, Machining Centers, Testing Equipment, Documentation, Communication, Problem Solving, Technical Curiosity

Industry

Staffing and Recruiting

Description
A leading EDM machine manufacturer is looking for a CNC Field Service Engineer. Install, service and perform basic training on all our machinery. Needs to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities. On-site intake of customer complaints regarding equipment malfunction and service issues, and communication with customer and internal management regarding the technical analysis and determination. Document all work done in a legible and technically sound manner. Submit both service and expense reports for reimbursement. Good at Electrical Engineering Or any industrial electronic repair experience. Vertical Machining Centers (VMCs)'s repair experience is a plus. Working knowledge of CAD / CAM system, materials, tooling, and end mills, if possible. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers. Self-motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions. Possess technical curiosity and ability to diagnose and solve production issues. Detail-oriented and able to get work completed in a manufacturing environment. Daily allowance for travel - $46 if travel is more than 100miles one way. Gas allowance. Home office. But need to travel. Territory is Western Pennsylvania.
Responsibilities
Install, service, and perform basic training on machinery. Troubleshoot electronic and mechanical problems on-site and document all work done.