Responsibilities:
- Conduct on-site installations, maintenance, and repairs of scientific equipment and systems.
- Diagnose and troubleshoot technical issues, providing timely solutions to clients.
- Perform routine inspections and preventative maintenance to ensure equipment reliability.
- Provide training and support to clients on the proper use and maintenance of equipment.
- Maintain accurate records of service activities and client interactions.
- Collaborate with the technical support team to resolve complex issues.
- Stay updated on industry trends and advancements in technology.
Qualifications:
- Associate degree in a relevant field such as engineering, technology, or applied sciences.
- Proven experience in a field service role, preferably within the science and research industry.
- Strong technical skills with the ability to troubleshoot and repair complex systems.
- Excellent communication and interpersonal skills to effectively interact with clients.
- Ability to work independently and manage time effectively.
- Willingness to travel to client sites as required.
- Regular Night Working required
- International Police check required
Benefits
Pulled from the full job description
- Company phone
- Company car
- Visa sponsorship
Full job description
Field service technician Earthmoving, Crushing and Screening
Porter Equipment Australia Pty Ltd
Full Time
$40 – $50 per hour
About the role
Joining the team at Porter Equipment Australia Pty Ltd as a Field Service Technician, You will be responsible for providing high-quality maintenance and repair services to our clients' heavy earthmoving equipment and crushing and screening equipment. Also to include our own hire fleet across the region. This full-time role is crucial in ensuring our customers' machines are operating at peak performance, maximising their productivity and uptime.
What you'll be doing
- Conduct scheduled preventative maintenance services on a wide range of earthmoving equipment
- Diagnose and repair faults and breakdowns in a timely and efficient manner
- Provide excellent customer service and technical support to clients
- Maintain detailed records of all service and repair work undertaken
- Collaborate with the wider team to identify opportunities for process improvements
- Ensure all work is completed in accordance with company policies and safety regulations
What we're looking for
- Qualifications: Certificate III in Mobile Plant Technology or equivalent
- Experience: Minimum 1 years' experience as a field service technician in the earthmoving/construction equipment industry
- Strong diagnostic and problem-solving skills to identify and resolve complex issues
- Excellent communication skills to liaise effectively with clients and colleagues
- Ability to work independently as well as part of a team
- Commitment to safety and a proactive approach to risk management
- Full driver's licence and ability to work flexible hours as required
What we offer
- Hourly rate with overtime if desired, huge earning potential
- Ongoing training and development opportunities
- Company vehicle, laptop and phone
- Health and wellbeing initiatives to support your work-life balance
- A friendly, supportive and inclusive work environment